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ServiceNow Normal Changes API

Operations for managing normal change requests that require full review and approval before implementation.

ServiceNow Normal Changes API is one of 63 APIs that ServiceNow publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Normal Changes. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 4 operations across 2 paths, and defines 3 schemas. It is described by OpenAPI 3.2.0, at version Yokohama.

Requests are made against a single base URL, https://{instance}.service-now.com/api/sn_chg_rest/v1.

4 operations 2 paths 3 schemas 2 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
Yokohama
Base URL
https://{instance}.service-now.com/api/now/table
Authentication
HTTP Basic, OAuth 2.0
Terms of Service
Resource Areas
1

Authentication & Security 2

ServiceNow Normal Changes API declares 2 security schemes for authenticating requests. It accepts HTTP basic authentication (basicAuth). It supports OAuth 2.0 (oauth2) using the password flow. By default, every request must be authenticated.

  • basicAuth — Basic authentication with ServiceNow credentials. The user must have the changemanager, changeadmin, or itil role.
  • oauth2 — OAuth 2.0 authentication using ServiceNow's OAuth provider.

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 2 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Normal Changes 4

Operations for managing normal change requests that require full review and approval before implementation.

GET
/change/normal
Servicenow List Normal Change Requests
listNormalChanges 5 params → 200401
POST
/change/normal
Servicenow Create a Normal Change Request
createNormalChange 2 params body → 201400401
GET
/change/normal/{sys_id}
Servicenow Retrieve a Normal Change Request
getNormalChange 3 params → 200404
PATCH
/change/normal/{sys_id}
Servicenow Update a Normal Change Request
updateNormalChange 3 params body → 200400404

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are ChangeRequest (21 properties), ChangeRequestInput (16 properties), Error (1 property). Each schema is shown below with its type and property counts.

Error
object
1 property
ChangeRequest
object
A ServiceNow change request record.
21 properties
ChangeRequestInput
object
Fields for creating or updating a change request.
16 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

servicenow-normal-changes-api-openapi.yml Raw ↑

Other APIs ServiceNow publishes across the network.

ServiceNow Batch API
ServiceNow Knowledge Management API
ServiceNow Identification and Reconciliation API
ServiceNow Performance Analytics API
ServiceNow Scripted REST APIs
ServiceNow GraphQL API
ServiceNow Application Service API
ServiceNow Case API
ServiceNow Account API
ServiceNow Consumer API
ServiceNow CSM Attachment API
ServiceNow Email API
Where this information came from

This is an independent, third-party profile of ServiceNow Normal Changes API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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