ServiceNow Contact API
Operations for managing Customer Service Management contacts
ServiceNow Contact API is one of 63 APIs that ServiceNow publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Contact. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.
This API exposes 3 operations across 2 paths, and defines 3 schemas. It is described by OpenAPI 3.2.0, at version Zurich.
Requests are made against a single base URL, https://{instance}.servicenow.com/api/now.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
ServiceNow Contact API declares
1 security scheme
for authenticating requests.
It accepts HTTP basic authentication (basicAuth).
By default, every request must be authenticated.
basicAuth— Basic authentication with ServiceNow credentials. User must have the csmwsintegration role.
Paths & Operations 3
Across 2 paths, the API surfaces 3 operations — 2 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.
Operations for managing Customer Service Management contacts
Schemas 3
The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are Contact (65 properties), ContactCreate (56 properties), Error (1 property). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from ServiceNow 12
Other APIs ServiceNow publishes across the network.
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