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ServiceChannel

ServiceChannel WorkRequests API

The WorkRequests API from ServiceChannel — 13 operation(s) for workrequests.

Documentation Provider Profile APIs.io OpenAPI GitHub

ServiceChannel WorkRequests API is one of 66 APIs that ServiceChannel publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Work Requests. The published artifact set on APIs.io includes an OpenAPI specification.

This API exposes 14 operations across 13 paths, and defines 17 schemas. It is described by OpenAPI 3.2.0, at version bearer.v1.

Requests are made against a single base URL, https://sb2fixxbook.servicechannel.com:443/api.

14 operations 13 paths 17 schemas 1 DELETE2 GET2 POST9 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
bearer.v1
Base URL
https://api.servicechannel.com/v3
Authentication
OAuth 2.0
Resource Areas
1

Authentication & Security 1

ServiceChannel WorkRequests API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. By default, every request must be authenticated.

  • oauth2 — OAuth2 Authorization

Paths & Operations 14

Across 13 paths, the API surfaces 14 operations — 1 DELETE, 2 GET, 2 POST, 9 PUT. Each is listed below with its method, path, parameters, and response codes.

WorkRequests 14
POST
/workrequests
Creates a work request
POSTv3_workrequests body → 201400401500
GET
/workrequests/{id}
Retrieve a work request
GETv3_workrequests_{id} 1 param → 200401404
DELETE
/workrequests/{id}
Delete a work request
DELETEv3_workrequests_{id} 1 param → 200401404
PUT
/workrequests/{workRequestId}
Update a work request
PUTv3_workrequests_{workRequestId} 1 param body → 200400401500
PUT
/workrequests/{workRequestId}/status
Update a work request status
PUTv3_workrequests_{workRequestId}_status 1 param body → 200400401500
PUT
/workrequests/{workRequestId}/priority
Update work request priority
PUTv3_workrequests_{workRequestId}_priority?priorityId={priorityId} 2 params → 200400401500
PUT
/workrequests/{workRequestId}/category
Update work request category
PUTv3_workrequests_{workRequestId}_category?categoryId={categoryId} 2 params → 200400401500
PUT
/workrequests/{workRequestId}/nte
Update work request NTE
PUTv3_workrequests_{workRequestId}_nte 1 param body → 200400401500
PUT
/workrequests/{workRequestId}/scheduledate
Update work request schedule date
PUTv3_workrequests_{workRequestId}_scheduledate?scheduledDate={scheduledDate} 2 params → 200400401500
PUT
/workrequests/{workRequestId}/description
Update work request description
PUTv3_workrequests_{workRequestId}_description 1 param body → 200400401500
PUT
/workrequests/{workRequestId}/trade
Update work request trade
PUTv3_workrequests_{workRequestId}_trade?tradeId={tradeId} 2 params → 200400401500
PUT
/workrequests/{workRequestId}/reassign
Reassign work request to another provider
PUTv3_workrequests_{workRequestId}_reassign 1 param body → 200400401500
POST
/workrequests/search
Performs search of work requests by specified filter expression. One page contains 50 items by default ("PageSize"=50). To get next 50 items use the “Page” parameter (for example Page=2 and so on).
POSTv3_workrequests_search body → 200400401500
GET
/workrequests/providersforreassignment
Get providers available for reassign
GETv3_workrequests_providersforreassignment?workRequestId={workRequestId} 1 param → 201400401404500

Schemas 17

The contract defines 17 schemas that model the data the API accepts and returns. The most detailed are ServiceChannel.Services.Messaging.Providers.ServiceRequestProvider (41 properties), ServiceChannel.Services.Messaging.WorkRequests.WorkRequest (29 properties), ServiceChannel.Services.Messaging.WorkRequests.SearchWorkRequestRequest (23 properties), ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestRequest (17 properties). Each schema is shown below with its type and property counts.

ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStringFieldsRequest
object
Request to update the value of a work request parameter.
1 property
ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStatusRequest
object
Request to change a work request status
2 properties
ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestIssueRequest
object
Request to set issue parameters for a work request
5 properties
ServiceChannel.Services.Messaging.WorkRequests.WorkRequestNte
object
Work Request Nte
3 properties
ServiceChannel.Services.Messaging.Providers.ServiceRequestProvider
object
41 properties
ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestNteRequest
object
Request to change NTE for a work request
2 properties
ServiceChannel.Services.Messaging.WorkRequests.ReassignWorkRequestRequest
object
Reassign Work Request to other Provider
8 properties
ServiceChannel.Services.Messaging.WorkRequests.WorkRequestIssue
object
Work Request Issue
6 properties
System.Object
object
ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestNteRequest
object
Request to set NTE for a work request
2 properties
ServiceChannel.Services.Messaging.WorkRequests.SearchWorkRequestRequest
object
Object to perform search for work requests
23 properties
ServiceChannel.Services.Messaging.WorkRequests.WorkRequest
object
Work Request
29 properties
ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestAttachmentRequest
object
Request to add attachments to a work request
4 properties
ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestRequest
object
Request to create a work request
17 properties
ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestResponse
object
Response for work request creation
1 property
ServiceChannel.Services.Messaging.ErrorResponse
object
The error response object
4 properties
ServiceChannel.Services.Messaging.WorkRequests.UpdateWorkRequestRequest
object
Request to update a work request properties
10 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

servicechannel-workrequests-api-openapi.yml Raw ↑

Other APIs ServiceChannel publishes across the network.

ServiceChannel AfterHours API
AE Profile APIs.io
ServiceChannel AIAgents API
AE Profile APIs.io
ServiceChannel Announcements API
AE Profile APIs.io
ServiceChannel ApplicationAccess API
AE Profile APIs.io
ServiceChannel Assets API
AE Profile APIs.io
ServiceChannel AssetTaskResponse API
AE Profile APIs.io
ServiceChannel AssetTypes API
AE Profile APIs.io
ServiceChannel Attachments API
AE Profile APIs.io
ServiceChannel BatchRfp API
AE Profile APIs.io
ServiceChannel Branding API
AE Profile APIs.io
ServiceChannel Categories API
AE Profile APIs.io
ServiceChannel CheckLists API
AE Profile APIs.io
#Work Requests
← Back to S APIs
API Details
ID
servicechannel:servicechannel-workrequests-api
Base URL
https://api.servicechannel.com/v3
Docs
https://developer.servicechannel.com/swagger/ui/index?version=3
Provider
ServiceChannel
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