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ServiceChannel ServiceRequest API

The ServiceRequest API from ServiceChannel — 10 operation(s) for servicerequest.

ServiceChannel ServiceRequest API is one of 66 APIs that ServiceChannel publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include ServiceRequest. The published artifact set on APIs.io includes an OpenAPI specification.

This API exposes 10 operations across 10 paths, and defines 37 schemas. It is described by OpenAPI 3.2.0, at version bearer.v1.

Requests are made against a single base URL, https://sb2fixxbook.servicechannel.com:443/api.

10 operations 10 paths 37 schemas 6 GET4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
bearer.v1
Base URL
https://api.servicechannel.com/v3
Authentication
OAuth 2.0
Resource Areas
1

Authentication & Security 1

ServiceChannel ServiceRequest API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. By default, every request must be authenticated.

  • oauth2 — OAuth2 Authorization

Paths & Operations 10

Across 10 paths, the API surfaces 10 operations — 6 GET, 4 POST. Each is listed below with its method, path, parameters, and response codes.

ServiceRequest 10
GET
/servicerequest/providers
Get list of providers per service request
GETv3_servicerequest_providers?locationId={locationId}&tradeId={tradeId}&trade={trade}&equipmentType={equipmentType}&providerRank={providerRank}&equipmentId={equipmentId} 6 params → 200400
GET
/subscribers/current/servicerequest/info
Get Service Request Info
GETv3_subscribers_current_servicerequest_info?AreaName={AreaName}&ProblemType={ProblemType}&EquipmentType={EquipmentType}&ProblemCode={ProblemCode}&LocationId={LocationId}&SetupId={SetupId}&CallDate={CallDate}&Version={Version} 8 params → 200400401
GET
/subscribers/current/servicerequest/info/nosettings
Get Service Request Info Without Dashboard Settings
GETv3_subscribers_current_servicerequest_info_nosettings?AreaName={AreaName}&ProblemType={ProblemType}&EquipmentType={EquipmentType}&ProblemCode={ProblemCode}&LocationId={LocationId}&SetupId={SetupId}&CallDate={CallDate}&Version={Version} 8 params → 200400401
GET
/subscribers/current/servicerequest/addresses
GETv3_subscribers_current_servicerequest_addresses?SubscriberId={SubscriberId}&SetupId={SetupId}&LocationId={LocationId}&ProviderId={ProviderId}&Trade={Trade}&TradeId={TradeId} 6 params → 200400401404
GET
/providers/current/subscribers/{subscriberId}/applicationissuechoice/servicerequest/info
GETv3_providers_current_subscribers_{subscriberId}_applicationissuechoice_servicerequest_info?AreaName={AreaName}&ProblemType={ProblemType}&EquipmentType={EquipmentType}&ProblemCode={ProblemCode}&LocationId={LocationId}&SetupId={SetupId}&CallDate={CallDate}&Version={Version} 9 params → 200400401
GET
/providers/current/subscriber/{subscriberId}/location/{locationId}/applicationissuechoice/servicerequest/info
GETv3_providers_current_subscriber_{subscriberId}_location_{locationId}_applicationissuechoice_servicerequest_info 2 params → 200
POST
/subscribers/current/servicerequest/overrides/props
Get WorkOrder properties with overrides
POSTv3_subscribers_current_servicerequest_overrides_props body → 200400401500
POST
/providers/current/subscribers/{subscriberId}/servicerequest/overrides/props
Get WorkOrder properties with overrides
POSTv3_providers_current_subscribers_{subscriberId}_servicerequest_overrides_props 1 param body → 200400401500
POST
/subscribers/current/servicerequest/duplicates/completed
POSTv3_subscribers_current_servicerequest_duplicates_completed body → 200
POST
/subscribers/current/servicerequest/duplicates/open
POSTv3_subscribers_current_servicerequest_duplicates_open body → 200

Schemas 37

The contract defines 37 schemas that model the data the API accepts and returns. The most detailed are ServiceChannel.Services.Messaging.Assets.AssetResponse (70 properties), ServiceChannel.Api.Model.Dashboard.WorkOrderViewModel (62 properties), ServiceChannel.Services.Messaging.Providers.ServiceRequestProvider (41 properties), ServiceChannel.Services.Messaging.RefrigerantTracking.AssetRefrigerant (37 properties). Each schema is shown below with its type and property counts.

ServiceChannel.Services.Messaging.DashboardSettings.SetupRequestResponse
object
31 properties
ServiceChannel.Api.Model.Dashboard.Assets.Asset
object
16 properties
ServiceChannel.Api.Model.Workorders.OverrideProperties.Anomaly
object
11 properties
ServiceChannel.Api.Model.Workorders.OverrideProperties.ServiceProvider
object
7 properties
ServiceChannel.Services.Messaging.Providers.GetServiceRequestProvidersResponse
object
1 property
ServiceChannel.Services.Messaging.Providers.ServiceRequestProvider
object
41 properties
ServiceChannel.Services.Messaging.Priorities.PriorityResponse
object
12 properties
ServiceChannel.Services.Messaging.Workorders.GetServiceRequestInfoRequest
object
8 properties
ServiceChannel.Services.Messaging.Assets.WarrantyExpiration
object
Object containing warranty expiration details.
2 properties
System.Object
object
ServiceChannel.Services.Messaging.DashboardSettings.UserSettingsResponse
object
1 property
DecisionAnswer
object
2 properties
ServiceChannel.Api.Model.Workorders.OverrideProperties.Trade
object
2 properties
ServiceChannel.Services.Messaging.Category.CategoryResponse
object
Object containing the details of the available categories.
6 properties
ServiceChannel.Services.Messaging.IssueLists.DecisionModelResponse
object
Decision Model
10 properties
ServiceChannel.Services.Messaging.Currencies.Currency
object
7 properties
ServiceChannel.Services.Messaging.IssueLists.GetIssueChoiceResponse
object
32 properties
ServiceChannel.Services.Messaging.Workorders.GetWorkOrderPropertiesRequest
object
9 properties
ServiceChannel.Services.Messaging.Assets.AssetsInfoResponse
object
3 properties
ServiceChannel.Services.Messaging.Workorders.GetServiceRequestInfoResponse
object
19 properties
ServiceChannel.Api.Model.Workorders.OverrideProperties.Category
object
2 properties
ServiceChannel.Services.Messaging.DashboardSettings.SetupGeneralResponse
object
1 property
System.Web.HtmlString
object
ServiceChannel.Api.Model.Dashboard.WorkOrderFeedbackViewModel
object
8 properties
ServiceChannel.Services.Messaging.DashboardSettings.SetupRequestConfirmResponse
object
24 properties
ServiceChannel.Services.Messaging.RefrigerantTracking.AssetRefrigerant
object
37 properties
ServiceChannel.Services.Messaging.Assets.AssetResponse
object
Object details of an asset.
70 properties
ServiceChannel.Services.Messaging.IssueLists.IssueFieldResponse
object
21 properties
ServiceChannel.Services.Messaging.ErrorResponse
object
The error response object
4 properties
ServiceChannel.Services.Messaging.Assets.WarrantyProvider
object
Object containing warranty provider details.
3 properties
ServiceChannel.Api.Model.Dashboard.WorkOrderViewModel
object
62 properties
ServiceChannel.Data.Provider
object
22 properties
ServiceChannel.Services.Messaging.Equipments.EquipmentAttributeDescription
object
12 properties
ServiceChannel.Services.Messaging.Assets.AssetAttributesMap
object
4 properties
ServiceChannel.Services.Messaging.Assets.Warranty
object
Object containing warranty parameters.
9 properties
ServiceChannel.Services.Messaging.Workorders.Dashboard.Requests.GetWarningTicketsPagedRequest
object
13 properties
ServiceChannel.Services.RequestHandlers.WorkOrders.GetWorkOrderPropertiesWithOverridesResponse
object
14 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

servicechannel-servicerequest-api-openapi.yml Raw ↑

Other APIs ServiceChannel publishes across the network.

ServiceChannel AfterHours API
ServiceChannel AIAgents API
ServiceChannel Announcements API
ServiceChannel ApplicationAccess API
ServiceChannel Assets API
ServiceChannel AssetTaskResponse API
ServiceChannel AssetTypes API
ServiceChannel Attachments API
ServiceChannel BatchRfp API
ServiceChannel Branding API
ServiceChannel Categories API
ServiceChannel CheckLists API
Where this information came from

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