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ServiceChannel

ServiceChannel ResolutionCodes API

The ResolutionCodes API from ServiceChannel — 5 operation(s) for resolutioncodes.

Documentation Provider Profile APIs.io OpenAPI GitHub

ServiceChannel ResolutionCodes API is one of 66 APIs that ServiceChannel publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include ResolutionCodes. The published artifact set on APIs.io includes an OpenAPI specification.

This API exposes 8 operations across 5 paths, and defines 13 schemas. It is described by OpenAPI 3.2.0, at version bearer.v1.

Requests are made against a single base URL, https://sb2fixxbook.servicechannel.com:443/api.

8 operations 5 paths 13 schemas 4 GET4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
bearer.v1
Base URL
https://api.servicechannel.com/v3
Authentication
OAuth 2.0
Resource Areas
1

Authentication & Security 1

ServiceChannel ResolutionCodes API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. By default, every request must be authenticated.

  • oauth2 — OAuth2 Authorization

Paths & Operations 8

Across 5 paths, the API surfaces 8 operations — 4 GET, 4 POST. Each is listed below with its method, path, parameters, and response codes.

ResolutionCodes 8
GET
/resolutionCodes
Get resolution codes
GETv3_resolutionCodes 11 params → 200400401403500
POST
/resolutionCodes
Add or update resolution codes for a work order
POSTv3_resolutionCodes body → 200400401403404500
GET
/resolutionCodes/{workOrderId}
Get resolution codes and root causes for a work order
GETv3_resolutionCodes_{workOrderId} 1 param → 200401404500
GET
/resolutionCodes/rootCauses
Get root causes
GETv3_resolutionCodes_rootCauses 11 params → 200400401403500
POST
/resolutionCodes/rootCauses
Add or update root causes for a work order
POSTv3_resolutionCodes_rootCauses body → 200400401403404500
POST
/resolutionCodes/rootCauses/{workOrderId}
Add or update root causes for a work order
POSTv3_resolutionCodes_rootCauses_{workOrderId}?rootCauseId={rootCauseId}&rootCauseText={rootCauseText} 3 params → 200400401403404500
GET
/resolutionCodes/{workOrderId}/assetCategories
Retrieve asset categories for a work order
GETv3_resolutionCodes_{workOrderId}_assetCategories 1 param → 200401403404500
POST
/resolutionCodes/{workOrderId}/assetCategories
Add or update asset categories for a work order
POSTv3_resolutionCodes_{workOrderId}_assetCategories 1 param body → 200400401403404500

Schemas 13

The contract defines 13 schemas that model the data the API accepts and returns. The most detailed are ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseResponse (5 properties), ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.ResolutionCodeInfoResponse (5 properties), ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.ResolutionCodeResponse (5 properties), ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseInfoResponse (5 properties). Each schema is shown below with its type and property counts.

ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.WorkOrderResolutionInfoResponse
object
Object containing the details of resolution codes and root causes of a work order.
3 properties
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.ResolutionCodeRequest
object
Object for details of a resolution code to add to a work order.
3 properties
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateRootCausesRequest
object
Request object to add root causes to a work order.
2 properties
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.RootCauseRequest
object
Object for details of a root cause to add to a work order.
3 properties
ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.ResolutionCodeInfoResponse
object
Resolution code object.
5 properties
ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseInfoResponse
object
Root cause object.
5 properties
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateResolutionCodesRequest
object
Request object to add resolution codes to a work order.
3 properties
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateAssetCategoriesRequest
object
Request object to add asset categories to a work order.
1 property
System.Object
object
ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.ResolutionCodeResponse
object
Resolution code object.
5 properties
ServiceChannel.Services.Messaging.ErrorResponse
object
The error response object
4 properties
ServiceChannel.Services.Messaging.Assets.AssetTypeCategory
object
Asset category object.
2 properties
ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseResponse
object
Root cause object.
5 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

servicechannel-resolutioncodes-api-openapi.yml Raw ↑

Other APIs ServiceChannel publishes across the network.

ServiceChannel AfterHours API
AE Profile APIs.io
ServiceChannel AIAgents API
AE Profile APIs.io
ServiceChannel Announcements API
AE Profile APIs.io
ServiceChannel ApplicationAccess API
AE Profile APIs.io
ServiceChannel Assets API
AE Profile APIs.io
ServiceChannel AssetTaskResponse API
AE Profile APIs.io
ServiceChannel AssetTypes API
AE Profile APIs.io
ServiceChannel Attachments API
AE Profile APIs.io
ServiceChannel BatchRfp API
AE Profile APIs.io
ServiceChannel Branding API
AE Profile APIs.io
ServiceChannel Categories API
AE Profile APIs.io
ServiceChannel CheckLists API
AE Profile APIs.io
#ResolutionCodes
← Back to S APIs
API Details
ID
servicechannel:servicechannel-resolutioncodes-api
Base URL
https://api.servicechannel.com/v3
Docs
https://developer.servicechannel.com/swagger/ui/index?version=3
Provider
ServiceChannel
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