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Saxo Bank Support - Cases API

Endpoints to support upload and retrieval of client support cases

Saxo Bank Support - Cases API is one of 80 APIs that Saxo Bank publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Support - Cases. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, rate-limit docs, and tutorials.

This API exposes 7 operations across 5 paths, and defines 26 schemas. It is described by OpenAPI 3.0.1, at version 2.4.138+710c760591.

Requests are made against a single base URL, https://gateway.saxobank.com/sim/openapi.

7 operations 5 paths 26 schemas 2 GET1 PATCH3 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.1
API Version
2.4.138+710c760591
Base URL
https://gateway.saxobank.com/openapi
Authentication
HTTP Bearer, OAuth 2.0
Resource Areas
1

Authentication & Security 2

Saxo Bank Support - Cases API declares 2 security schemes for authenticating requests. It accepts HTTP bearer tokens (JWT) (OpenApiJWTSecurityScheme). It supports OAuth 2.0 (OpenApiOAuthSecurityScheme) using the authorizationCode flow.

Paths & Operations 7

Across 5 paths, the API surfaces 7 operations — 2 GET, 1 PATCH, 3 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Support - Cases 7

Endpoints to support upload and retrieval of client support cases

POST
/cs/v1/partner/support/cases/{CaseId}/note
Create note under a case
PartnerSupportCasesCreateNote 1 param body → 201400204409404401503429
POST
/cs/v1/partner/support/cases/{CaseId}/internalcomment
Create internal comment under a case
PartnerSupportCasesCreateInternalComment 1 param body → 201400204409404401503429
PUT
/cs/v1/partner/support/cases/{CaseId}/caseclose
Close a specific support case
PartnerSupportCasesCloseCase 1 param body → 204400409404401503429
GET
/cs/v1/partner/support/cases/{CaseId}
Get a specific support case
PartnerSupportCasesGetCase 1 param → 200404400401503429
PATCH
/cs/v1/partner/support/cases/{CaseId}
Update support case
PartnerSupportCasesUpdateNote 1 param body → 204400409404401503429
GET
/cs/v1/partner/support/cases
Get a list of all support cases
PartnerSupportCasesGetCases 4 params → 200400404401503429
POST
/cs/v1/partner/support/cases
Facilitates an IB to create a new case on behalf of its client
PartnerSupportCasesCreateCase body → 201400401503429

Schemas 26

The contract defines 26 schemas that model the data the API accepts and returns. The most detailed are CaseDetails (26 properties), Activity (12 properties), CaseSummary (11 properties), UpdateCaseRequest (8 properties). Each schema is shown below with its type and property counts.

Activity
object
12 properties
ActivityType
string
ActivityPriority
string
Origin
string
CloseCaseStatus
string
CaseStatus
string
Segment
string
CreateNoteRequest
object
3 properties
CaseSummaryListResult
object
4 properties
File
object
3 properties 3 required
CreateCaseRequest
object
5 properties 2 required
UpdateCaseStatus
string
InternalComment
object
2 properties
CaseType
string
CaseSummary
object
11 properties
CreateInternalCommentRequest
object
1 property 1 required
ActivityContact
object
2 properties
ActivityStatus
string
CaseDetails
object
26 properties
Note
object
5 properties
ModelStateDictionary
object
UpdateCaseRequest
object
8 properties
CloseCaseRequest
object
1 property 1 required
GetCaseResponse
object
1 property
NoteOrigin
string
CreateCaseResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

saxo-support-cases-api-openapi.yml Raw ↑

Other APIs Saxo Bank publishes across the network.

Saxo Bank FIX Trading API
Saxo Bank Account Values API
Saxo Bank AccountGroups API
Saxo Bank Accounts API
Saxo Bank AlgoStrategies API
Saxo Bank Allocation Keys API
Saxo Bank Apps API
Saxo Bank Audit - OrderActivities API
Saxo Bank Balances API
Saxo Bank Cash Management - Beneficiary Instructions API
Saxo Bank CashManagement - Cash Withdrawal API
Saxo Bank CashManagement - Cash Withdrawal Limits API
Where this information came from

This is an independent, third-party profile of Saxo Bank Support - Cases API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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