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Root Insurance

Root Insurance Complaints API

The Complaints API from Root Insurance — 10 operation(s) for complaints.

Documentation Provider Profile APIs.io OpenAPI GitHub

Root Insurance Complaints API is one of 19 APIs that Root Insurance publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Complaints. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and authentication docs.

This API exposes 14 operations across 10 paths, and defines 4 schemas. It is described by OpenAPI 3.2.0, at version 1.0.1.

Requests are made against 4 base URLs: https://sandbox.uk.rootplatform.com/v1/insurance, https://api.uk.rootplatform.com/v1/insurance, https://sandbox.rootplatform.com/v1/insurance, https://api.rootplatform.com/v1/insurance.

14 operations 10 paths 4 schemas 5 GET2 PATCH7 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.1
Base URL
https://api.rootplatform.com/
Authentication
HTTP Basic
Contact
Root support team
Terms of Service
View terms
Resource Areas
1

Authentication & Security 1

Root Insurance Complaints API declares 1 security scheme for authenticating requests. It accepts HTTP basic authentication (basicAuth). By default, every request must be authenticated.

Paths & Operations 14

Across 10 paths, the API surfaces 14 operations — 5 GET, 2 PATCH, 7 POST. Each is listed below with its method, path, parameters, and response codes.

Complaints 14
POST
/complaints
Create a complaint
create-a-complaint body → 200
GET
/complaints
List all complaints
list-all-complaints 6 params → 200
GET
/complaints/{complaint_id}
Retrieve a complaint
retrieve-a-complaint 2 params → 200
PATCH
/complaints/{complaint_id}
Update a complaint
update-complaint 1 param body → 200
GET
/complaints/{complaint_id}/attachments
List complaint attachments
retrieve-complaint-attachments 3 params → 200
POST
/complaints/{complaint_id}/attachments
Create an attachment
complaint-create-attachment 1 param body → 200
POST
/complaints/{complaint_id}/attachments/{attachment_id}/archive
Archive an attachment
complaint-archive-attachment 2 params → 200
POST
/complaints/{complaint_id}/close
Close a complaint
close-complaint 1 param → 200
GET
/complaints/{complaint_id}/events
List complaint events
get-complaint-events 1 param → 200
PATCH
/complaints/{complaint_id}/complainant
Update the complainant
complaint-update-complainant 1 param body → 200
GET
/complaints/{complaint_id}/notes
List complaint notes
fetch-complaint-notes 3 params → 200
POST
/complaints/{complaint_id}/notes
Add a note
complaint-create-note 1 param body → 200
POST
/complaints/{complaint_id}/policy
Link a policy
complaint-link-policy 1 param body → 200
POST
/complaints/{complaint_id}/reopen
Reopen a complaint
reopen-complaint 1 param body → 200

Schemas 4

The contract defines 4 schemas that model the data the API accepts and returns. The most detailed are complaint (13 properties), note (2 properties). Each schema is shown below with its type and property counts.

notes
array
note
object
2 properties 2 required
complaint
object
13 properties 5 required
complaints
array

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

root-complaints-api-openapi.yml Raw ↑

Other APIs Root Insurance publishes across the network.

Root Bind API
AE Profile APIs.io
Root Insurance Applications API
AE Profile APIs.io
Root Insurance Calls API
AE Profile APIs.io
Root Insurance Claims API
AE Profile APIs.io
Root Insurance Data exports API
AE Profile APIs.io
Root Insurance Data stores API
AE Profile APIs.io
Root Insurance Embed API
AE Profile APIs.io
Root Insurance Files API
AE Profile APIs.io
Root Insurance Leads API
AE Profile APIs.io
Root Insurance Notifications API
AE Profile APIs.io
Root Insurance Payment Methods API
AE Profile APIs.io
Root Insurance Payments API
AE Profile APIs.io
#Complaints
← Back to R APIs
API Details
ID
root:root-complaints-api
Base URL
https://api.rootplatform.com/
Docs
https://docs.rootplatform.com/docs/overview
Provider
Root Insurance
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