Regal Reporting Webhooks
Regal publishes 40+ reporting webhook event types covering agent activity, call lifecycle (placed, completed, IVR triggered, wrapup), call recording and transcript availability, AI call analysis, task reservations, SMS lifecycle (queued, sent, received, failed, undelivered, conversation completed), MMS, email, voicemail (recording and transcript availability, completion), contact lifecycle (created, subscribed, unsubscribed, attribute and phone/email edits, experiment assignment), scheduled callbacks and reminders, custom tasks, custom objects, and cancel-all-automated-tasks signals. Each event carries a common envelope (userId, traits, name, eventId, properties, originalTimestamp, eventSource) plus event-specific properties. Webhooks must respond within five seconds or the event is dropped (no retries); endpoint changes take up to five minutes to propagate.
Regal Reporting Webhooks is one of 8 APIs that Regal publishes on the APIs.io network, described by an AsyncAPI event-driven specification.
Tagged areas include Webhooks, Events, Reporting, Streaming, and AsyncAPI. The published artifact set on APIs.io includes API documentation and an AsyncAPI specification.
This event API exposes 0 operations across 40 channels, and defines 29 schemas. It is described by AsyncAPI 3.0.0, at version 1.0.
The API connects through a single server, customer-configured-host (https).
Metadata
The identity and technical contract details declared by the specification.
Messages & Schemas 29
The contract defines 29 schemas that model the data carried by its messages. The most detailed is EventEnvelope (7 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable AsyncAPI contract behind this narrative.
Source
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Other APIs Regal publishes across the network.