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PagerDuty Business Services API

Business services model capabilities that span multiple technical services and that may be owned by several different teams.

PagerDuty Business Services API is one of 38 APIs that PagerDuty publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

Tagged areas include Business Services. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, a getting-started guide, and an AsyncAPI specification.

This API exposes 16 operations across 9 paths, and defines 8 schemas. It is described by OpenAPI 3.0.2, at version 2.0.0.

Requests are made against a single base URL, https://api.pagerduty.com.

16 operations 9 paths 8 schemas 3 DELETE7 GET4 POST2 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.2
API Version
2.0.0
Base URL
https://api.pagerduty.com
Authentication
API Key
Resource Areas
1

Authentication & Security 1

PagerDuty Business Services API declares 1 security scheme for authenticating requests. An API key is passed in the header as Authorization (api_key). By default, every request must be authenticated.

  • api_key — The API Key with format Token token=

Paths & Operations 16

Across 9 paths, the API surfaces 16 operations — 3 DELETE, 7 GET, 4 POST, 2 PUT. Each is listed below with its method, path, parameters, and response codes.

Business Services 16

Business services model capabilities that span multiple technical services and that may be owned by several different teams.

GET
/business_services
PagerDuty List Business Services
listBusinessServices 5 params → 200400401403
POST
/business_services
PagerDuty Create a Business Service
createBusinessService 2 params body → 200400401403404
GET
/business_services/{id}
PagerDuty Get a Business Service
getBusinessService 3 params → 200400401403404
DELETE
/business_services/{id}
PagerDuty Delete a Business Service
deleteBusinessService 3 params → 204401403404
PUT
/business_services/{id}
PagerDuty Update a Business Service
updateBusinessService 3 params body → 200400403404
POST
/business_services/{id}/account_subscription
PagerDuty Create Business Service Account Subscription
createBusinessServiceAccountSubscription 2 params → 200401403404422
DELETE
/business_services/{id}/account_subscription
PagerDuty Delete Business Service Account Subscription
removeBusinessServiceAccountSubscription 2 params → 204401403404422
GET
/business_services/{id}/subscribers
PagerDuty List Business Service Subscribers
getBusinessServiceSubscribers 2 params → 200400401403422429
POST
/business_services/{id}/subscribers
PagerDuty Create Business Service Subscribers
createBusinessServiceNotificationSubscribers 2 params body → 200400401403422
GET
/business_services/{id}/supporting_services/impacts
PagerDuty List the supporting Business Services for the given Business Service Id, sorted by impacted status.
getBusinessServiceSupportingServiceImpacts 4 params → 200400401403422429
POST
/business_services/{id}/unsubscribe
PagerDuty Remove Business Service Subscribers
removeBusinessServiceNotificationSubscriber 2 params body → 200401403404422
GET
/business_services/impactors
PagerDuty List Impactors affecting Business Services
getBusinessServiceTopLevelImpactors 2 params → 200400401403422429
GET
/business_services/impacts
PagerDuty List Business Services sorted by impacted status
getBusinessServiceImpacts 3 params → 200400401403422429
GET
/business_services/priority_thresholds
PagerDuty Get the global priority threshold for a Business Service to be considered impacted by an Incident
getBusinessServicePriorityThresholds 1 param → 200400401403422429
DELETE
/business_services/priority_thresholds
PagerDuty Deletes the account-level priority threshold for Business Service impact
deleteBusinessServicePriorityThresholds 1 param → 204401403429
PUT
/business_services/priority_thresholds
PagerDuty Set the Account-level priority threshold for Business Service impact.
putBusinessServicePriorityThresholds 1 param body → 200400401403422429500

Schemas 8

The contract defines 8 schemas that model the data the API accepts and returns. The most detailed are NotificationSubscriptionWithContext (6 properties), Impact (5 properties), Pagination (4 properties), LiveListResponse (2 properties). Each schema is shown below with its type and property counts.

BusinessService
Impact
object
5 properties
Impactor
object
2 properties
NotificationSubscriptionWithContext
object
An object describing the relationship of a NotificationSubscriber and a NotificationSubscribable with additional context on status of subscription attempt.
6 properties
NotificationSubscriber
object
A reference of a subscriber entity.
2 properties
LiveListResponse
object
2 properties
Pagination
object
4 properties
Tag

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

pagerduty-business-services-api-openapi.yml Raw ↑

Other APIs PagerDuty publishes across the network.

PagerDuty Events API
PagerDuty Abilities API
PagerDuty Add-Ons API
PagerDuty Alert Grouping Settings API
PagerDuty Analytics API
PagerDuty Audit API
PagerDuty Automation Actions API
PagerDuty Change Events API
PagerDuty Change Tags API
PagerDuty Custom Fields API
PagerDuty Escalation Policies API
PagerDuty Event Orchestrations API
Where this information came from

This is an independent, third-party profile of PagerDuty Business Services API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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