Outreach Webhooks

Event-driven webhook deliveries for accounts, calls, contacts, email addresses, imports, Kaia recordings, mailings, opportunities, opportunity prospect roles, prospects, sequences, sequence states, tasks and users. Subscribers register HTTPS endpoints via POST /api/v2/webhooks and receive JSON:API style payloads with HMAC signature verification.

Documentation Provider Profile APIs.io AsyncAPI GitHub

This event API exposes 42 operations across 42 channels, and defines 58 schemas. It is described by AsyncAPI 2.6.0, at version 1.0.0.

The API connects through a single server, {webhookUrl} (https).

42 operations 42 channels 58 schemas

Metadata

The identity and technical contract details declared by the specification.

Specification

AsyncAPI 2.6.0

API Version

1.0.0

Base URL

https://api.outreach.io/api/v2

Contact

Outreach Developer Platform

License

Proprietary

Resource Areas

Channels & Operations 42

Across 42 channels, the API surfaces 42 operations. Each is listed below with its action, channel, parameters, and response codes.

Channels 42

SUB

account.created

Fires when a new Account is created.

onAccountCreated body

SUB

account.updated

Fires when an Account is updated.

onAccountUpdated body

SUB

account.destroyed

Fires when an Account is deleted.

onAccountDestroyed body

SUB

call.created

Fires when a Call record is created.

onCallCreated body

SUB

call.updated

Fires when a Call record is updated.

onCallUpdated body

SUB

call.destroyed

Fires when a Call record is deleted.

onCallDestroyed body

SUB

emailAddress.created

Fires when a new Email Address is created.

onEmailAddressCreated body

SUB

emailAddress.updated

Fires when an Email Address is updated.

onEmailAddressUpdated body

SUB

emailAddress.destroyed

Fires when an Email Address is deleted.

onEmailAddressDestroyed body

SUB

import.created

Fires when a bulk Import job is created.

onImportCreated body

SUB

import.finished

Fires when a bulk Import job finishes.

onImportFinished body

SUB

kaiaRecording.created

Fires when a Kaia call recording is created.

onKaiaRecordingCreated body

SUB

mailing.created

Fires when a Mailing is created.

onMailingCreated body

SUB

mailing.updated

Fires when a Mailing is updated.

onMailingUpdated body

SUB

mailing.destroyed

Fires when a Mailing is deleted.

onMailingDestroyed body

SUB

mailing.bounced

Fires when a Mailing bounces.

onMailingBounced body

SUB

mailing.delivered

Fires when a Mailing is delivered.

onMailingDelivered body

SUB

mailing.opened

Fires when a Mailing is opened by the recipient.

onMailingOpened body

SUB

mailing.replied

Fires when a recipient replies to a Mailing.

onMailingReplied body

SUB

opportunity.created

Fires when an Opportunity is created.

onOpportunityCreated body

SUB

opportunity.updated

Fires when an Opportunity is updated.

onOpportunityUpdated body

SUB

opportunity.destroyed

Fires when an Opportunity is deleted.

onOpportunityDestroyed body

SUB

opportunityProspectRole.created

Fires when an Opportunity Prospect Role is created.

onOpportunityProspectRoleCreated body

SUB

opportunityProspectRole.updated

Fires when an Opportunity Prospect Role is updated.

onOpportunityProspectRoleUpdated body

SUB

opportunityProspectRole.destroyed

Fires when an Opportunity Prospect Role is deleted.

onOpportunityProspectRoleDestroyed body

SUB

prospect.created

Fires when a Prospect is created.

onProspectCreated body

SUB

prospect.updated

Fires when a Prospect is updated.

onProspectUpdated body

SUB

prospect.destroyed

Fires when a Prospect is deleted.

onProspectDestroyed body

SUB

sequence.created

Fires when a Sequence is created.

onSequenceCreated body

SUB

sequence.updated

Fires when a Sequence is updated.

onSequenceUpdated body

SUB

sequence.destroyed

Fires when a Sequence is deleted.

onSequenceDestroyed body

SUB

sequenceState.created

Fires when a Sequence State is created (a prospect added to a sequence).

onSequenceStateCreated body

SUB

sequenceState.updated

Fires when a Sequence State is updated.

onSequenceStateUpdated body

SUB

sequenceState.destroyed

Fires when a Sequence State is deleted.

onSequenceStateDestroyed body

SUB

sequenceState.advanced

Fires when a Sequence State advances to the next step.

onSequenceStateAdvanced body

SUB

sequenceState.finished

Fires when a Sequence State finishes.

onSequenceStateFinished body

SUB

task.created

Fires when a Task is created.

onTaskCreated body

SUB

task.updated

Fires when a Task is updated.

onTaskUpdated body

SUB

task.destroyed

Fires when a Task is deleted.

onTaskDestroyed body

SUB

task.completed

Fires when a Task is completed.

onTaskCompleted body

SUB

user.created

Fires when a User is created.

onUserCreated body

SUB

user.updated

Fires when a User is updated.

onUserUpdated body

Messages & Schemas 58

The contract defines 58 schemas that model the data carried by its messages. The most detailed are JsonApiResource (5 properties), EventEnvelopeBase (3 properties), EventMeta (2 properties). Each schema is shown below with its type and property counts.

AccountCreated

message

An account was created in Outreach.

AccountUpdated

message

An account was updated. With payloadVersion 2, prior values are included under beforeUpdate.

AccountDestroyed

message

An account was deleted. The payload carries the last known set of attributes.

CallCreated

message

CallUpdated

message

CallDestroyed

message

EmailAddressCreated

message

EmailAddressUpdated

message

EmailAddressDestroyed

message

ImportCreated

message

ImportFinished

message

KaiaRecordingCreated

message

MailingCreated

message

MailingUpdated

message

MailingDestroyed

message

MailingBounced

message

MailingDelivered

message

MailingOpened

message

MailingReplied

message

OpportunityCreated

message

OpportunityUpdated

message

OpportunityDestroyed

message

OpportunityProspectRoleCreated

message

OpportunityProspectRoleUpdated

message

OpportunityProspectRoleDestroyed

message

ProspectCreated

message

ProspectUpdated

message

ProspectDestroyed

message

SequenceCreated

message

SequenceUpdated

message

SequenceDestroyed

message

SequenceStateCreated

message

SequenceStateUpdated

message

SequenceStateDestroyed

message

SequenceStateAdvanced

message

SequenceStateFinished

message

TaskCreated

message

TaskUpdated

message

TaskDestroyed

message

TaskCompleted

message

UserCreated

message

UserUpdated

message

EventMeta

object

Metadata envelope appended to every webhook delivery.

2 properties 2 required

JsonApiResource

object

Generic JSON:API resource envelope used by Outreach for the data and beforeUpdate blocks. For created and updated actions, attributes contains only the fields…

5 properties 2 required

EventEnvelopeBase

object

Base envelope shared by all Outreach webhook events. Payload version 1 delivers data plus meta. Payload version 2 additionally delivers beforeUpdate carrying t…

3 properties 2 required

AccountEventPayload

object

CallEventPayload

object

EmailAddressEventPayload

object

ImportEventPayload

object

KaiaRecordingEventPayload

object

MailingEventPayload

object

OpportunityEventPayload

object

OpportunityProspectRoleEventPayload

object

ProspectEventPayload

object

SequenceEventPayload

object

SequenceStateEventPayload

object

TaskEventPayload

object

UserEventPayload

object

Specification

The full machine-readable AsyncAPI contract behind this narrative.

Source

#Webhook#Event#Sales Engagement

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