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Oracle Siebel Service Requests API

Operations on Service Request business objects for customer service case management and issue tracking

Oracle Siebel Service Requests API is one of 16 APIs that Oracle Siebel publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Service Requests. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, and a getting-started guide.

This API exposes 5 operations across 2 paths, and defines 3 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against a single base URL, https://{siebel-server}/siebel/v1.0.

5 operations 2 paths 3 schemas 1 DELETE2 GET1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://{siebel-server}/siebel/v1.0
Authentication
HTTP Basic, OAuth 2.0
Terms of Service
Resource Areas
1

Authentication & Security 2

Oracle Siebel Service Requests API declares 2 security schemes for authenticating requests. It accepts HTTP basic authentication (basicAuth). It supports OAuth 2.0 (oauth2) using the authorizationCode flow. By default, every request must be authenticated.

  • basicAuth — HTTP Basic Authentication using Siebel CRM user credentials encoded as Base64 in the Authorization header
  • oauth2 — OAuth 2.0 authentication for token-based access to the Siebel REST API

Paths & Operations 5

Across 2 paths, the API surfaces 5 operations — 1 DELETE, 2 GET, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Service Requests 5

Operations on Service Request business objects for customer service case management and issue tracking

GET
/data/Service Request/Service Request
List service requests
listServiceRequests 7 params → 200204401
POST
/data/Service Request/Service Request
Create a service request
createServiceRequest body → 201400401
GET
/data/Service Request/Service Request/{ServiceRequestId}
Get a service request by ID
getServiceRequest 3 params → 200401404
PUT
/data/Service Request/Service Request/{ServiceRequestId}
Upsert a service request
upsertServiceRequest 1 param body → 200400401
DELETE
/data/Service Request/Service Request/{ServiceRequestId}
Delete a service request
deleteServiceRequest 1 param → 200401404

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are ServiceRequest (17 properties), ServiceRequestInput (7 properties), LinkObject (3 properties). Each schema is shown below with its type and property counts.

ServiceRequestInput
object
Input payload for creating or updating a Service Request record
7 properties 1 required
ServiceRequest
object
A Siebel CRM Service Request business component record representing a customer service case or issue
17 properties
LinkObject
object
HATEOAS link object providing navigation references to related Siebel REST API resources
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

oracle-siebel-service-requests-api-openapi.yml Raw ↑

Other APIs Oracle Siebel publishes across the network.

Oracle Siebel SOAP Web Services
Oracle Siebel Business Service API
Oracle Siebel EAI (Enterprise Application Integration)
Oracle Siebel Object Interfaces API
Oracle Siebel Open UI JavaScript API
Oracle Siebel Event Pub/Sub API
Oracle Siebel Accounts API
Oracle Siebel Activities API
Oracle Siebel Business Services API
Oracle Siebel Contacts API
Oracle Siebel Metadata API
Oracle Siebel Opportunities API
Where this information came from

This is an independent, third-party profile of Oracle Siebel Service Requests API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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