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OPERA Cloud API for Customer Management Service

This API deals with the different aspect of the CustomerManagement. Compatible with OPERA Cloud release 26.2.0.0. 6 operation(s) documented; base path /cms/v1. Harvested verbatim from Oracle's public hospitality-api-docs repository (Swagger 2.0, release 26.2.0.0).

OPERA Cloud API for Customer Management Service is one of 135 APIs that Oracle Hospitality publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Customer Management, Property Management, and OPERA Cloud. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 6 operations across 3 paths, and defines 82 schemas. It is described by OpenAPI 2.0, at version 26.2.0.0.

6 operations 3 paths 82 schemas 1 DELETE2 GET2 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
26.2.0.0
License
Terms of Service
Resource Areas
1

Paths & Operations 6

Across 3 paths, the API surfaces 6 operations — 1 DELETE, 2 GET, 2 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

CustomerManagement 6

Customer Management web service caters operations for Customer Management activities.

POST
/hotels/{hotelId}/trackItems
Creates track it items
postTrackItItems 10 params → 201400401403404405406413
PUT
/hotels/{hotelId}/trackItems
Updates track it items
putTrackItItems 10 params → 200400401403404405406413
DELETE
/hotels/{hotelId}/trackItems
Deletes track it items
deleteTrackItItems 12 params → 200400401403404405406413
GET
/hotels/{hotelId}/trackItemsdeprecated
Fetches track it items
getTrackItItems 31 params → 200204400401403404405406
POST
/hotels/{hotelId}/trackItems/searches
Fetches track it items
searchTrackItItems 10 params → 200204400401403404405406
GET
/services/customerManagement/status
Operation to ping the customer management service
pingCustomerManagementService 8 params → 200204400401403404405406

Schemas 82

The contract defines 82 schemas that model the data the API accepts and returns. The most detailed are resGuestInfoType (30 properties), searchTrackItItemsRequest (22 properties), calendarTaskType (20 properties), addressType (19 properties). Each schema is shown below with its type and property counts.

calendarTasks
object
Response for fetching calendar tasks.
4 properties
calendarTaskListType
array
Detailed information regarding calendar task.
calendarTaskType
object
Detailed information regarding calendar task.
20 properties
timeSpanType
object
Allows for a choice in description of the amount of time spanned by this type. EndDate specifies a specific date, while Duration provides a measure of time to…
3 properties
calendarTaskPriorityType
object
Calendar Task code, description and color This will be used for calendar task priorities.
2 properties
codeDescriptionType
object
This contains a generic code and description information.
2 properties
priorityColorType
string
Priority code color configuration type.
calendarTaskClassType
string
Defines classification codes of calendar task.
uniqueNameIDListType
array
Defines descriptive name and unique identification combination.
uniqueNameIDType
object
Defines descriptive name, unique identification, and basic information combination.
6 properties
phoneNumberType
string
Phone number
basicEmailType
string
Email address
calendarTaskCountListType
array
Defines summary count of calendar tasks that belongs to specific classification.
calendarTaskCountType
object
Defines summary count of calendar tasks that belongs to specific classification.
3 properties
links
array
instanceLink
object
Metadata describing link description objects that MAY appear in the JSON instance representation.
7 properties
warningsType
array
Used in conjunction with the Success element to define a business error.
warningType
object
Used when a message has been successfully processed to report any warnings or business errors that occurred.
10 properties
exceptionDetailType
object
Complex type that contains error details for a REST call.
9 properties 2 required
errorInstance
object
Complex type that contains error instance details for a REST call.
7 properties 2 required
status
object
Response Body.
2 properties
calendarTask
object
Response for fetching calendar task.
3 properties
calendarTaskAttachments
object
Response for fetching calendar task attachments.
3 properties
attachmentsType
array
Attachment List.
attachmentType
object
Attached files.
12 properties
dateTimeStampGroupType
object
5 properties
trackItItems
object
Response object that retrieves Track It items.
4 properties
trackItItemsType
array
trackItItemType
object
Detailed information of a Track It item.
14 properties
trackItId
object
An identifier used to uniquely reference an object in a system (e.g. an airline reservation reference, customer profile reference, booking confirmation number,…
6 properties
trackItGroup
string
Group to which the Track It items belong.
trackItType
object
Identifies the kind of Parcel, Baggage, or Lost items or Valet-managed vehicles or services.
2 properties
uRLType
object
Web site address, in IETF(The Internet Engineering Task Force) specified format.
5 properties
trackItActionType
object
Identifies the response expected from staff or other parties relative to a Track It ticket.
2 properties
actionStatusType
string
Action status of the Track It item(Open, Closed).
applicationUserType
object
18 properties
uniqueID_Type
object
An identifier used to uniquely reference an object in a system (e.g. an airline reservation reference, customer profile reference, booking confirmation number,…
2 properties
employeeInfoType
object
9 properties
personNameType
object
This provides name information for a person.
12 properties
personNameTypeType
string
Person's name in an external system.
addressInfoType
object
Provides address information.
3 properties
addressType
object
Provides address information.
19 properties
countryNameType
object
Code for a country or a nationality.
2 properties
emailInfoType
object
Information on an email for the customer.
3 properties
emailType
object
Information on an email for the customer.
11 properties
telephoneInfoType
object
Information on a telephone number for the customer.
3 properties
telephoneType
object
Information on a telephone number for the customer.
12 properties
userSessionInfoType
object
11 properties
userSessionDefaultsType
object
9 properties
parametersType
array
Collection of generic Name-Value-Pair parameters.
parameterType
object
Name value pair type that will hold generic parameter information. Only use this type when the parameters being passed are too dynamic to be defined.
2 properties
attendantType
object
2 properties
trackItReservationInfoType
object
Reservation info associated with a Track It item.
9 properties
reservationIdList
array
Unique Id that references an object uniquely in the system.
resGuestInfoType
object
Specifies Company or Travel Agent profile using IATA or Corp. No.
30 properties
membershipInfoType
object
The Membership object identifies the frequent customer reward program.
8 properties
namePrefixType
string
Salutation of honorific. (e.g., Mr. Mrs., Ms., Miss, Dr.)
givenNameType
string
Given name, first name or names
surnameType
string
Family name, last name.
vIPType
object
The supplier's ranking of the customer.
2 properties
addressSearchType
object
Address Details such as city, state, country, postal code etc.
6 properties
anonymizationType
object
Provides information about guest's anonymization status.
2 properties
anonymizationStatusType
string
Guest has been anonymized.
resAccompanyGuestListType
array
Collection of accompany guests
resAccompanyGuestInfoType
object
5 properties
profileIdList
array
Unique Id that references an object uniquely in the system.
resGuestExternalInfoType
object
Specifies Company or Travel Agent profile using IATA or Corp. No.
2 properties
guestLastStayInfoType
object
Contains last stay related details of the guest.
4 properties
currencyAmountType
object
A monetary value expressed with a currency code.
2 properties
nameTypeType
string
housekeepingRoomStatusType
string
Simple type for room status instructions to be used in requests for fetching housekeeping rooms. Valid status values are Clean, Dirty, Pickup, Inspected, OutOf…
resGuaranteeType
object
Validations type record returned after Validations are done.
3 properties
pMS_ResStatusType
string
This reservation is in checked in status and the business date is past departure date. This could occur when ORS and PMS are in same environment.
trackItLogListType
array
trackItLogType
object
Individual activity log related to the Track It ticket.
9 properties
codeType
string
Used for codes in the OPERA Code tables. Possible values of this pattern are 1, 101, 101.EQP, or 101.EQP.X.
operaVersionNumberType
string
Current Opera Version Number
operaVersion
object
Response for Ping operation.
3 properties
searchTrackItItemsRequest
object
22 properties
trackItGroupEnum
string
actionStatusEnum
string
assignedStatusEnum
string

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

oracle-hospitality-property-v1-cms.json Raw ↑

Other APIs Oracle Hospitality publishes across the network.

OPERA Cloud Distribution ARI Publication
OPERA Cloud Distribution Outbound Lookup
OPERA Cloud Distribution Content Notification
OPERA Cloud Distribution Book
OPERA Cloud Distribution Content
OPERA Cloud Distribution Property Controls
OPERA Cloud Distribution Reservation Service
OPERA Cloud Distribution Authentication API
OPERA Cloud Distribution Onboarding
OPERA Cloud Distribution Reservation Notification
OPERA Cloud Distribution Shop
Nor1 Integrated Upsell API
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