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Nfon

Nfon Customer Queues API

The Customer Queues API from Nfon — 12 operation(s) for customer queues.

Documentation Provider Profile APIs.io OpenAPI GitHub

Nfon Customer Queues API is one of 52 APIs that Nfon publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Customer Queues. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 23 operations across 12 paths, and defines 26 schemas. It is described by OpenAPI 3.2.0, at version 2026.07.20.

Requests are made against a single base URL, /configuration/v1.

23 operations 12 paths 26 schemas 4 DELETE12 GET3 POST4 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2026.07.20
Base URL
https://api.nfon.net/configuration/v1
Authentication
HTTP Bearer
Resource Areas
1

Authentication & Security 1

Nfon Customer Queues API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (JWT) (jwt).

Paths & Operations 23

Across 12 paths, the API surfaces 23 operations — 4 DELETE, 12 GET, 3 POST, 4 PUT. Each is listed below with its method, path, parameters, and response codes.

Customer Queues 23
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/available-destinations-on-rejection
Get 146
get_146 1 param → 200403404
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/available-general-announcements
Get 142
get_142 1 param → 200403404
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/available-music-on-hold-announcements
Get 143
get_143 1 param → 200403404
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/members
Get 150
get_150 2 params → 200403
POST
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/members
Post 46
post_46 2 params body → 403400201
PUT
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/members/{extensionNumber}
Put 45
put_45 3 params body → 404204400403
DELETE
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/members/{extensionNumber}
Delete 46
delete_46 3 params → 404204403
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/members/{extensionNumber}
Get 151
get_151 3 params → 200403404
PUT
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/timeout
Put 52
put_52 2 params body → 404204400403
DELETE
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/timeout
Delete 52
delete_52 2 params → 404204403
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/timeout
Get 182
get_182 2 params → 200403404
PUT
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}
Put 41
put_41 2 params body → 404204400403
DELETE
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}
Delete 42
delete_42 2 params → 404204403
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}
Get 135
get_135 2 params → 200403404
DELETE
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/inbound-trunk-numbers/{didNumber}
Delete 43
delete_43 3 params → 404204403
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/inbound-trunk-numbers/{didNumber}
Get 137
get_137 3 params → 200403404
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/inbound-trunk-numbers
Get 136
get_136 2 params → 200403
POST
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/inbound-trunk-numbers
Post 43
post_43 2 params body → 403400201
GET
/tenants/{participantExternalIdentifier}/targets/queue-services
Get 134
get_134 1 param → 200403
POST
/tenants/{participantExternalIdentifier}/targets/queue-services
Post 42
post_42 1 param body → 403400201
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/destination-on-rejection
Get 148
get_148 2 params → 200403404
PUT
/tenants/{participantExternalIdentifier}/targets/queue-services/{serviceNumber}/destination-on-rejection
Put 43
put_43 2 params body → 404204400403
GET
/tenants/{participantExternalIdentifier}/targets/queue-services/available-destinations-on-timeout
Get 178
get_178 1 param → 200403404

Schemas 26

The contract defines 26 schemas that model the data the API accepts and returns. The most detailed are QueueData (18 properties), QueueLinks (13 properties), String (6 properties), Boolean (6 properties). Each schema is shown below with its type and property counts.

InboundTrunkNumberData
object
1 property
Enum
object
6 properties
Integer
object
Subscribers soft limit
6 properties
QueueMemberData
object
3 properties
Data
object
Data represents key-value pair for additional reference metadata.
2 properties 2 required
NfonApiResponse
object
Standard API response envelope for a single resource
3 properties
QueueMemberRequest
object
4 properties
NfonApiCollectionResponsePage
object
Paginated collection response envelope
6 properties
Links
object
Related resource links
NfonApiCollectionResponseNonPage
object
Non-paginated collection response envelope
3 properties
QueueRequest
object
4 properties
QueueData
object
18 properties
TimeoutLinks
object
Date
object
6 properties
DestinationOnRejectionRequest
object
4 properties
InboundTrunkNumberRequest
object
4 properties
InboundTrunkNumberLinks
object
1 property
Boolean
object
6 properties
RequestLinks
object
1 property
String
object
Link to the last page
6 properties
CollectionLinks
object
Pagination links for collection responses
4 properties
QueueMemberLinks
object
1 property
TimeoutRequest
object
4 properties
ChildHref
object
NfonApiCollectionResponse
object
Collection response envelope
QueueLinks
object
13 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

nfon-customer-queues-api-openapi.yml Raw ↑

Other APIs Nfon publishes across the network.

NFON Service Portal API (legacy)
AE Profile APIs.io
Nfon Accounts API
AE Profile APIs.io
Nfon Address API
AE Profile APIs.io
Nfon Authentication API
AE Profile APIs.io
Nfon Blacklist Profiles API
AE Profile APIs.io
Nfon Clip Screened Prefixes API
AE Profile APIs.io
Nfon Contract Types API
AE Profile APIs.io
Nfon Customer Announcements API
AE Profile APIs.io
Nfon Customer Conference API
AE Profile APIs.io
Nfon Customer Contracts API
AE Profile APIs.io
Nfon Customer Device Types API
AE Profile APIs.io
Nfon Customer Devices API
AE Profile APIs.io
#Customer Queues
← Back to N APIs
API Details
ID
nfon:nfon-customer-queues-api
Base URL
https://api.nfon.net/configuration/v1
Docs
https://www.nfon.com/en/integrations/api
Provider
Nfon
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