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MEF

MEF Trouble Ticket API

The troubleTicket API from MEF — 2 operation(s) for troubleticket.

Documentation Provider Profile APIs.io OpenAPI GitHub

MEF Trouble Ticket API is one of 54 APIs that MEF publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Trouble Ticket. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 4 operations across 2 paths, and defines 34 schemas. It is described by OpenAPI 3.2.0, at version 5.0.0.

Requests are made against 2 base URLs: https://{serverBase}/mefApi/cantata/troubleTicket/v5/, https://{serverBase}/mefApi/sonata/troubleTicket/v5/.

4 operations 2 paths 34 schemas 2 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
5.0.0
Base URL
https://{server}:{port}{basePath}
Resource Areas
1

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 2 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

troubleTicket 4
GET
/troubleTicket
List or found Trouble Ticket objects
listTroubleTicket 20 params → 200400401403422500
POST
/troubleTicket
Creates a TroubleTicket
createTroubleTicket 2 params body → 201400401403422500
GET
/troubleTicket/{id}
Retrieves a TroubleTicket by ID
retrieveTroubleTicket 3 params → 200400401403404500
PATCH
/troubleTicket/{id}
Updates partially a TroubleTicket
patchTroubleTicket 3 params body → 200400401403404409422500

Schemas 34

The contract defines 34 schemas that model the data the API accepts and returns. The most detailed are FieldedAddressRepresentation (20 properties), TroubleTicket_Find (14 properties), TroubleTicket_Common (12 properties), TroubleTicket_Update (9 properties). Each schema is shown below with its type and property counts.

TroubleTicket_Create
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system The modeling pattern introduces the Common…
Note
object
Extra information about a given entity. Only useful in processes involving human interaction. Not applicable for an automated process.
5 properties 5 required
Error403Code
string
This code indicates that the server understood the request but refuses to authorize it because of one of the following error codes: - accessDenied: Access deni…
IssueRelationship
object
Represents relationships to other Trouble Tickets and Incidents
7 properties 6 required
TroubleTicketStatusType
string
Possible values for the status of the Trouble Ticket | status | MEF 113 name | Description | | ----------------------- | ---------------------- | -------------…
DataSizeUnit
string
The unit of measure in the data size.
TroubleTicketType
string
Possible values for the type of the Trouble Ticket: - assistance: Requesting help for a situation (not a failure) requiring attention that is not categorized.…
FieldedAddressRepresentation
object
A type of Address that has a discrete field and value for each type of boundary or identifier down to the lowest level of detail. For example "street number" i…
20 properties
Error401Code
string
One of the following error codes: - missingCredentials: No credentials provided. - invalidCredentials: Provided credentials are invalid or expired
Error400
Bad Request. (https://tools.ietf.org/html/rfc7231section-6.5.1)
Error500
Internal Server Error. (https://tools.ietf.org/html/rfc7231section-6.6.1)
Error400Code
string
One of the following error codes: - missingQueryParameter: The URI is missing a required query-string parameter - missingQueryValue: The URI is missing a requi…
AttachmentValue
object
Complements the description of an element (for instance a product) through video, pictures...
8 properties 5 required
TroubleTicket
MEFByteSize
object
A size represented by value and Byte units
2 properties 2 required
RelatedEntity
object
A reference to an entity, where the type of the entity is not known in advance.
4 properties 3 required
MEFBuyerSellerType
string
An enumeration with buyer and seller values.
TroubleTicketStatusChange
object
Holds the status notification reasons and associated date the status changed, populated by the server
3 properties
WorkOrderRef
object
A reference to an WorkOrder resource.
2 properties 1 required
TroubleTicketPriorityType
string
Possible values for the priority of the Trouble Ticket
Error401
Unauthorized. (https://tools.ietf.org/html/rfc7235section-3.1)
SubUnit
object
Allows for sub unit identification
2 properties 2 required
RelatedContactInformation
object
Contact data for a person or organization that is involved in the product offering qualification. In a given context it is always specified by the Seller (e.g.…
7 properties 4 required
Error
object
Standard Class used to describe API response error Not intended to be used directly. The code in the HTTP header is used as a discriminator for the type of err…
3 properties 1 required
TroubleTicket_Find
object
This class represents a single list item for the response of listTroubleTicket operation.
14 properties 14 required
Error422
Unprocessable entity due to a business validation problem. (https://tools.ietf.org/html/rfc4918section-11.2)
Error422Code
string
One of the following error codes: - missingProperty: The property the Seller has expected is not present in the payload - invalidValue: The property has an inc…
TroubleTicket_Update
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system
9 properties
Error404
Resource for the requested path not found. (https://tools.ietf.org/html/rfc7231section-6.5.4)
TroubleTicketSeverityType
string
Possible values for the severity of the Trouble Ticket
Error403
Forbidden. This code indicates that the server understood the request but refuses to authorize it. (https://tools.ietf.org/html/rfc7231section-6.5.3)
Error409
Conflict (https://datatracker.ietf.org/doc/html/rfc7231section-6.5.8)
MEFObservedImpactType
string
An enumeration of the possible values of impact observed by the Buyer. - degraded: When the Product is impacted and not meeting the Product specifications. - i…
TroubleTicket_Common
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system Skipped properties: id,href
12 properties 7 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

mef-troubleticket-api-openapi.yml Raw ↑

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#Trouble Ticket
← Back to M APIs
API Details
ID
mef:mef-troubleticket-api
Base URL
https://{server}:{port}{basePath}
Docs
https://github.com/MEF-GIT/MEF-LSO-Interlude-SDK/tree/kylie
Provider
MEF
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