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MEF Trouble Ticket API

The Trouble Ticket API from MEF — 2 operation(s) for trouble ticket.

MEF Trouble Ticket API is one of 54 APIs that MEF publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Trouble Ticket. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 4 operations across 2 paths, and defines 34 schemas. It is described by OpenAPI 3.2.0, at version 5.0.0.

Requests are made against a single base URL, https://{serverBase}/mefApi/cantata/troubleTicket/v5/.

4 operations 2 paths 34 schemas 2 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
5.0.0
Base URL
https://{server}:{port}{basePath}
Resource Areas
1

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 2 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Trouble Ticket 4
GET
/troubleTicket
List or found Trouble Ticket objects
listTroubleTicket 20 params → 200400401403422500
POST
/troubleTicket
Creates a TroubleTicket
createTroubleTicket 2 params body → 201400401403422500
GET
/troubleTicket/{id}
Retrieves a TroubleTicket by ID
retrieveTroubleTicket 3 params → 200400401403404500
PATCH
/troubleTicket/{id}
Updates partially a TroubleTicket
patchTroubleTicket 3 params body → 200400401403404409422500

Schemas 34

The contract defines 34 schemas that model the data the API accepts and returns. The most detailed are FieldedAddressRepresentation (20 properties), TroubleTicket_Find (14 properties), TroubleTicket_Common (12 properties), TroubleTicket_Update (9 properties). Each schema is shown below with its type and property counts.

TroubleTicketType
string
Possible values for the type of the Trouble Ticket: - assistance: Requesting help for a situation (not a failure) requiring attention that is not categorized.…
SubUnit
object
Allows for sub unit identification
2 properties 2 required
AttachmentValue
object
Complements the description of an element (for instance a product) through video, pictures...
8 properties 5 required
Error401Code
string
One of the following error codes: - missingCredentials: No credentials provided. - invalidCredentials: Provided credentials are invalid or expired
Error403Code
string
This code indicates that the server understood the request but refuses to authorize it because of one of the following error codes: - accessDenied: Access deni…
RelatedContactInformation
object
Contact data for a person or organization that is involved in the product offering qualification. In a given context it is always specified by the Seller (e.g.…
7 properties 4 required
TroubleTicketStatusType
string
Possible values for the status of the Trouble Ticket | status | MEF 113 name | Description | | ----------------------- | ---------------------- | -------------…
TroubleTicketSeverityType
string
Possible values for the severity of the Trouble Ticket
TroubleTicketPriorityType
string
Possible values for the priority of the Trouble Ticket
Error400Code
string
One of the following error codes: - missingQueryParameter: The URI is missing a required query-string parameter - missingQueryValue: The URI is missing a requi…
Error
object
Standard Class used to describe API response error Not intended to be used directly. The code in the HTTP header is used as a discriminator for the type of err…
3 properties 1 required
TroubleTicket_Create
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system The modeling pattern introduces the Common…
Error409
Conflict (https://datatracker.ietf.org/doc/html/rfc7231section-6.5.8)
IssueRelationship
object
Represents relationships to other Trouble Tickets and Incidents
7 properties 6 required
DataSizeUnit
string
The unit of measure in the data size.
TroubleTicket_Find
object
This class represents a single list item for the response of listTroubleTicket operation.
14 properties 14 required
TroubleTicket_Common
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system Skipped properties: id,href
12 properties 7 required
Error500
Internal Server Error. (https://tools.ietf.org/html/rfc7231section-6.6.1)
MEFByteSize
object
A size represented by value and Byte units
2 properties 2 required
Note
object
Extra information about a given entity. Only useful in processes involving human interaction. Not applicable for an automated process.
5 properties 5 required
Error403
Forbidden. This code indicates that the server understood the request but refuses to authorize it. (https://tools.ietf.org/html/rfc7231section-6.5.3)
RelatedEntity
object
A reference to an entity, where the type of the entity is not known in advance.
4 properties 3 required
TroubleTicket
TroubleTicketStatusChange
object
Holds the status notification reasons and associated date the status changed, populated by the server
3 properties
Error401
Unauthorized. (https://tools.ietf.org/html/rfc7235section-3.1)
Error422
Unprocessable entity due to a business validation problem. (https://tools.ietf.org/html/rfc4918section-11.2)
FieldedAddressRepresentation
object
A type of Address that has a discrete field and value for each type of boundary or identifier down to the lowest level of detail. For example "street number" i…
20 properties
WorkOrderRef
object
A reference to an WorkOrder resource.
2 properties 1 required
Error400
Bad Request. (https://tools.ietf.org/html/rfc7231section-6.5.1)
MEFBuyerSellerType
string
An enumeration with buyer and seller values.
Error422Code
string
One of the following error codes: - missingProperty: The property the Seller has expected is not present in the payload - invalidValue: The property has an inc…
MEFObservedImpactType
string
An enumeration of the possible values of impact observed by the Buyer. - degraded: When the Product is impacted and not meeting the Product specifications. - i…
Error404
Resource for the requested path not found. (https://tools.ietf.org/html/rfc7231section-6.5.4)
TroubleTicket_Update
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system
9 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

mef-trouble-ticket-api-openapi.yml Raw ↑

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MEF Category API
MEF Charge API
MEF CIM Incident API
MEF Customer Bill API
MEF Event listeners API
MEF events subscription API
Where this information came from

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