MEF Trouble Ticket and Incident Management (Mef Lso Cantata Trouble Ticket Management) is one of 95 APIs that MEF publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
The published artifact set on APIs.io includes an OpenAPI specification.
This API exposes
12 operations
across 9 paths,
organized into 4 resource areas,
and defines 43 schemas.
It is described by OpenAPI 3.0.1, at version 5.0.0.
Requests are made against a single base URL, https://{serverBase}/mefApi/cantata/troubleTicket/v5/.
The identity and technical contract details declared by the specification.
AttachmentValue
object
Complements the description of an element (for instance a product) through video, pictures...
8 properties
5 required
DataSizeUnit
string
The unit of measure in the data size.
Error
object
Standard Class used to describe API response error Not intended to be used directly. The code in the HTTP header is used as a discriminator for the type of err…
3 properties
1 required
Error400
Bad Request. (https://tools.ietf.org/html/rfc7231section-6.5.1)
Error400Code
string
One of the following error codes: - missingQueryParameter: The URI is missing a required query-string parameter - missingQueryValue: The URI is missing a requi…
Error401
Unauthorized. (https://tools.ietf.org/html/rfc7235section-3.1)
Error401Code
string
One of the following error codes: - missingCredentials: No credentials provided. - invalidCredentials: Provided credentials are invalid or expired
Error403
Forbidden. This code indicates that the server understood the request but refuses to authorize it. (https://tools.ietf.org/html/rfc7231section-6.5.3)
Error403Code
string
This code indicates that the server understood the request but refuses to authorize it because of one of the following error codes: - accessDenied: Access deni…
Error404
Resource for the requested path not found. (https://tools.ietf.org/html/rfc7231section-6.5.4)
Error409
Conflict (https://datatracker.ietf.org/doc/html/rfc7231section-6.5.8)
Error422
Unprocessable entity due to a business validation problem. (https://tools.ietf.org/html/rfc4918section-11.2)
Error422Code
string
One of the following error codes: - missingProperty: The property the Seller has expected is not present in the payload - invalidValue: The property has an inc…
Error500
Internal Server Error. (https://tools.ietf.org/html/rfc7231section-6.6.1)
Error501
Not Implemented. Used in case Seller is not supporting an optional operation (https://tools.ietf.org/html/rfc7231section-6.6.2)
EventSubscription
object
Sets the communication endpoint address the service instance must use to deliver notification information
3 properties
2 required
EventSubscriptionInput
object
This class is used to register for Notifications. | API name | MEF 113 name | Description | | ---------------------------------------- | ---------------------…
2 properties
1 required
FieldedAddressRepresentation
object
A type of Address that has a discrete field and value for each type of boundary or identifier down to the lowest level of detail. For example "street number" i…
20 properties
Incident
object
An Incident is a record of an issue that is not part of normal operation in the Seller's network that has a possible negative impact on the operability of the…
18 properties
12 required
IncidentStatusChange
object
Holds the status notification reasons and associated date the status changed, populated by the server
3 properties
IncidentStatusType
string
Possible values for the status of the Incident | status | MEF 113 name | Description | | ------------ | ------------ | ----------------------------------------…
IncidentType
string
Possible values for the type of the Incident: - maintenance: Any scheduled or non-scheduled maintenance related Incident. - repair: Any non-scheduled Situation…
Incident_Find
object
This class represents a single list item for the response of listIncident operation.
13 properties
9 required
IssueRelationship
object
Represents relationships to other Trouble Tickets and Incidents
7 properties
6 required
MEFBuyerSellerType
string
An enumeration with buyer and seller values.
MEFByteSize
object
A size represented by value and Byte units
2 properties
2 required
MEFObservedImpactType
string
An enumeration of the possible values of impact observed by the Buyer. - degraded: When the Product is impacted and not meeting the Product specifications. - i…
Note
object
Extra information about a given entity. Only useful in processes involving human interaction. Not applicable for an automated process.
5 properties
5 required
Reason
object
An object to convey a reason for the operation.
1 property
1 required
RelatedContactInformation
object
Contact data for a person or organization that is involved in the product offering qualification. In a given context it is always specified by the Seller (e.g.…
7 properties
4 required
RelatedEntity
object
A reference to an entity, where the type of the entity is not known in advance.
4 properties
3 required
SubUnit
object
Allows for sub unit identification
2 properties
2 required
TroubleTicketPriorityType
string
Possible values for the priority of the Trouble Ticket
TroubleTicketSeverityType
string
Possible values for the severity of the Trouble Ticket
TroubleTicketStatusChange
object
Holds the status notification reasons and associated date the status changed, populated by the server
3 properties
TroubleTicketStatusType
string
Possible values for the status of the Trouble Ticket | status | MEF 113 name | Description | | ----------------------- | ---------------------- | -------------…
TroubleTicketType
string
Possible values for the type of the Trouble Ticket: - assistance: Requesting help for a situation (not a failure) requiring attention that is not categorized.…
TroubleTicket_Common
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system Skipped properties: id,href
12 properties
7 required
TroubleTicket_Create
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system The modeling pattern introduces the Common…
TroubleTicket_Find
object
This class represents a single list item for the response of listTroubleTicket operation.
14 properties
14 required
TroubleTicket_Update
object
A Trouble Ticket is a record of an issue that is created, tracked, and managed by a Trouble Ticket management system
9 properties
WorkOrderRef
object
A reference to an WorkOrder resource.
2 properties
1 required
The full machine-readable OpenAPI contract behind this narrative.
Other APIs MEF publishes across the network.