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Medusa Claims API

An admin creates a claim for an order when a customer reports that an item is defective or incorrect.Using these API routes, admin users manage order claims, their items, and more.

Medusa Claims API is one of 82 APIs that Medusa publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Claims. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, and authentication docs.

This API exposes 21 operations across 14 paths, and defines 103 schemas. It is described by OpenAPI 3.2.0, at version 2.19.0.

Requests are made against 2 base URLs: http://localhost:9000, https://api.medusajs.com.

21 operations 14 paths 103 schemas 6 DELETE2 GET13 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2.19.0
Base URL
https://{medusa-backend-domain}
Authentication
HTTP Basic, HTTP Bearer, API Key, HTTP Bearer
License
Resource Areas
1

Authentication & Security 4

Medusa Claims API declares 4 security schemes for authenticating requests. It accepts HTTP basic authentication (api_token). It accepts HTTP bearer tokens (jwt_token). An API key is passed in the cookie as connect.sid (cookie_auth). It accepts HTTP bearer tokens (reset_password).

Paths & Operations 21

Across 14 paths, the API surfaces 21 operations — 6 DELETE, 2 GET, 13 POST. Each is listed below with its method, path, parameters, and response codes.

Claims 21

An admin creates a claim for an order when a customer reports that an item is defective or incorrect. Using these API routes, admin users manage order claims, their items, and mor…

GET
/admin/claims
List Claims
GetClaims 13 params → 200400401404409422500
POST
/admin/claims
Create a Claim
PostClaims 6 params body → 200400401404409422500
GET
/admin/claims/{id}
Get a Claim
GetClaimsId 2 params → 200400401404409422500
POST
/admin/claims/{id}/cancel
Cancel a Claim
PostClaimsIdCancel 1 param body → 200400401404409422500
POST
/admin/claims/{id}/claim-items
Add Claim Items to a Claim
PostClaimsIdClaimItems 7 params body → 200400401404409422500
POST
/admin/claims/{id}/claim-items/{action_id}
Update a Claim Item
PostClaimsIdClaimItemsAction_id 8 params body → 200400401404409422500
DELETE
/admin/claims/{id}/claim-items/{action_id}
Remove a Claim Item from a Claim
DeleteClaimsIdClaimItemsAction_id 3 params → 200400401404409422500
POST
/admin/claims/{id}/inbound/items
Add Inbound Items to a Claim
PostClaimsIdInboundItems 1 param body → 200400401404409422500
POST
/admin/claims/{id}/inbound/items/{action_id}
Update Inbound Items of a Claim
PostClaimsIdInboundItemsAction_id 2 params body → 200400401404409422500
DELETE
/admin/claims/{id}/inbound/items/{action_id}
Remove an Inbound Item from Claim
DeleteClaimsIdInboundItemsAction_id 3 params → 200400401404409422500
POST
/admin/claims/{id}/inbound/shipping-method
Add an Inbound Shipping Method to a Claim
PostClaimsIdInboundShippingMethod 1 param body → 200400401404409422500
POST
/admin/claims/{id}/inbound/shipping-method/{action_id}
Update Inbound Shipping Method of a Claim
PostClaimsIdInboundShippingMethodAction_id 8 params body → 200400401404409422500
DELETE
/admin/claims/{id}/inbound/shipping-method/{action_id}
Remove Inbound Shipping Method from Claim
DeleteClaimsIdInboundShippingMethodAction_id 3 params → 200400401404409422500
POST
/admin/claims/{id}/outbound/items
Add Outbound Items to a Claim
PostClaimsIdOutboundItems 7 params body → 200400401404409422500
POST
/admin/claims/{id}/outbound/items/{action_id}
Update Outbound Item of a Claim
PostClaimsIdOutboundItemsAction_id 8 params body → 200400401404409422500
DELETE
/admin/claims/{id}/outbound/items/{action_id}
Remove an Outbound Item from Claim
DeleteClaimsIdOutboundItemsAction_id 3 params → 200400401404409422500
POST
/admin/claims/{id}/outbound/shipping-method
Add Outbound Shipping Methods to a Claim
PostClaimsIdOutboundShippingMethod 7 params body → 200400401404409422500
POST
/admin/claims/{id}/outbound/shipping-method/{action_id}
Update Outbound Shipping Method of a Claim
PostClaimsIdOutboundShippingMethodAction_id 8 params body → 200400401404409422500
DELETE
/admin/claims/{id}/outbound/shipping-method/{action_id}
Remove Outbound Shipping Method from Claim
DeleteClaimsIdOutboundShippingMethodAction_id 3 params → 200400401404409422500
POST
/admin/claims/{id}/request
Confirm a Claim Request
PostClaimsIdRequest 7 params → 200400401404409422500
DELETE
/admin/claims/{id}/request
Cancel Claim Request
DeleteClaimsIdRequest 1 param → 200400401404409422500

Schemas 103

The contract defines 103 schemas that model the data the API accepts and returns. The most detailed are AdminOrderPreview (54 properties), AdminOrder (52 properties), Order (51 properties), BaseOrder (48 properties). Each schema is shown below with its type and property counts.

AdminProductOptionValue
object
The product option value's details.
9 properties 2 required
AdminRegionCountry
object
The country's details.
6 properties 1 required
BaseCollection
object
The product collection's details.
9 properties 7 required
BaseOrderItemDetail
object
The item's detail.
14 properties 14 required
BaseOrderAddress
object
An order address.
15 properties 4 required
AdminProductVariantInventoryItemLink
object
An association between a product variant and an inventory item.
6 properties 3 required
BaseRefundReason
object
The refund reason's details.
7 properties 5 required
AdminProductVariant
object
The product variant's details.
31 properties 22 required
OrderShippingMethodAdjustment
object
The shipping method adjustment's details.
12 properties 8 required
OrderTransaction
object
The transaction's details.
11 properties 11 required
BaseProductOption
object
The product option's details.
9 properties 3 required
Error
object
3 properties
AdminProductOption
object
The product option's details.
9 properties 3 required
BaseCapture
object
The details of a captured payment.
5 properties 4 required
OrderLineItemTaxLine
object
The line item tax line's details.
14 properties 9 required
AdminCustomerAddress
object
The customer's address.
18 properties 18 required
BaseProductOptionValue
object
The product option value's details.
9 properties 2 required
AdminOrderLineItem
object
The item's details.
44 properties 39 required
BaseCalculatedPriceSet
object
The calculated price's details.
14 properties 6 required
BaseOrderShippingMethodTaxLine
object
The tax line's details.
12 properties 9 required
AdminExchange
object
The exchange's details.
20 properties 8 required
BaseOrder
object
The order's details.
48 properties 40 required
AdminClaimRequestResponse
object
The details of the claim, its return, and a preview of the order when the claim is applied.
3 properties 3 required
AdminOrderAddress
object
An order address.
16 properties 4 required
AdminOrderShippingMethod
object
The shipping method's details.
22 properties 18 required
AdminPaymentProvider
object
The payment provider's details.
2 properties 2 required
AdminProduct
object
The product's details.
34 properties 27 required
AdminClaimListResponse
object
The paginated list of claims.
5 properties 4 required
BasePaymentSession
object
The payment session's details.
10 properties 6 required
BaseRefund
object
The refund's details.
8 properties 4 required
AdminPostReturnsRequestItemsReqSchema
object
The items' details.
1 property
AdminPostReturnsShippingReqSchema
object
The shipping method's details.
5 properties 1 required
AdminProductCategory
object
The product category's details.
15 properties 13 required
BaseProductType
object
The product type's details.
7 properties 4 required
AdminCustomer
object
The customer's details.
16 properties 9 required
AdminOrder
object
The order's details.
52 properties 41 required
BaseProductCategory
object
The product category's details.
15 properties 13 required
Order
object
The order change's order.
51 properties 33 required
AdminOrderPreview
object
A preview of an order if a change, such as exchange, return, edit, or claim is applied on it.
54 properties 42 required
BaseExchangeItem
object
The item's details.
9 properties 7 required
AdminClaimPreviewResponse
object
The details of the claim, as well as a preview of the order when the claim is applied.
2 properties 2 required
BaseOrderTransaction
object
An order transaction's details.
9 properties 9 required
AdminPrice
object
The price's details.
11 properties 11 required
AdminAddClaimOutboundItems
object
The details of the outbound items to add to the claim.
1 property
AdminPaymentCollection
object
The payment collection's details.
14 properties 5 required
BaseOrderLineItemTaxLine
object
The tax line's tax lines.
12 properties 9 required
BaseProductVariant
object
The product variant's details.
28 properties 21 required
AdminSalesChannel
object
The sales channel's details.
8 properties 8 required
AdminProductImage
object
The image's details.
9 properties 3 required
AdminClaim
object
The claim's details.
20 properties 12 required
BaseProduct
object
The product's details.
31 properties 26 required
AdminClaimResponse
object
The claim's details.
1 property 1 required
AdminOrderLinePreview
object
46 properties 40 required
AdminCollection
object
The product collection's details.
10 properties 7 required
OrderAddress
object
The address's details.
15 properties 3 required
BaseOrderFulfillment
object
The fulfillment's details.
15 properties 15 required
AdminShippingProfile
object
The shipping profile's details..
7 properties 7 required
AdminOrderFulfillment
object
The fulfillment's details.
15 properties 15 required
AdminUpdateClaimOutboundItem
object
The details to update in the item.
3 properties
BaseClaimItem
object
The claim item's details.
11 properties 7 required
AdminOrderChangeAction
object
The order change action's details.
16 properties 16 required
AdminClaimUpdateInboundShipping
object
The details to update in the shipping method.
3 properties
AdminPayment
object
The payment's details.
16 properties 4 required
BaseOrderShippingMethodAdjustment
object
The adjustment's adjustments.
11 properties 7 required
AdminCustomerGroup
object
The customer group's details.
6 properties 6 required
AdminInventoryItem
object
The inventory item's details.
18 properties 4 required
BaseOrderShippingMethod
object
The shipping method's details.
22 properties 18 required
BaseProductImage
object
The image's details.
7 properties 3 required
AdminRegion
object
The region's details.
9 properties 3 required
AdminRefund
object
The refund's details.
8 properties 4 required
OrderCreditLine
object
The credit line's details.
9 properties 9 required
AdminInventoryLevel
object
The location level's location levels.
12 properties 11 required
AdminClaimReturnPreviewResponse
object
The details of the claim's return, with a preview of the order when the claim's return is applied.
2 properties 2 required
AdminPaymentSession
object
The payment session's details.
10 properties 6 required
AdminClaimUpdateOutboundShipping
object
The details to update in the shipping method.
3 properties
AdminOrderChange
object
The order change's details.
29 properties 26 required
AdminClaimAddOutboundShipping
object
The details of the shipping method used to ship outbound items.
5 properties 1 required
AdminReturnItem
object
The return item's details.
9 properties 6 required
AdminCreateClaim
object
The claim's details.
6 properties 2 required
BaseOrderLineItem
object
The item's items.
44 properties 39 required
AdminProductType
object
The product type's details.
8 properties 4 required
BaseOrderShippingDetail
object
Details of changes to a shipping method.
8 properties 5 required
OrderLineItem
object
The order line item's details.
44 properties 24 required
AdminClaimOrderResponse
object
The created claim's details.
2 properties 2 required
AdminPostReturnsRequestItemsActionReqSchema
object
The details to update in the item.
4 properties
BasePaymentProvider
object
The payment provider's details.
1 property 1 required
BaseOrderChangeAction
object
The action's details.
BasePaymentCollection
object
The payment collection's details.
14 properties 5 required
OrderLineItemAdjustment
object
The line item adjustment's details.
12 properties 8 required
AdminProductTag
object
The product tag's details.
8 properties 4 required
BaseOrderLineItemAdjustment
object
The adjustment's details.
11 properties 7 required
OrderShippingMethod
object
The shipping method's details.
21 properties 15 required
AdminReturn
object
The return's details.
16 properties 10 required
BaseProductTag
object
The product tag's details.
7 properties 4 required
AdminClaimDeleteResponse
object
The details of the deleted claim.
3 properties 3 required
AdminAddClaimItems
object
The details of the order items to add to the claim.
1 property
BasePayment
object
The payment's details.
16 properties 4 required
AdminUpdateClaimItem
object
The details to update in the item.
3 properties
AdminTranslation
object
The translation's details.
8 properties 8 required
BaseOrderSummary
object
The order's summary details.
7 properties 7 required
OrderItem
object
The order item's detail.
14 properties 14 required
AdminPostCancelClaimReqSchema
object
The details of canceling a claim.
1 property
OrderShippingMethodTaxLine
object
The shipping method tax line's details.
14 properties 9 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

medusa-claims-api-openapi.yml Raw ↑

Other APIs Medusa publishes across the network.

Medusa GraphQL API
Medusa MCP Remote Server
Medusa Api Keys API
Medusa Auth API
Medusa [auth Provider] API
Medusa Campaigns API
Medusa Carts API
Medusa Collections API
Medusa Currencies API
Medusa Customer Groups API
Medusa Customers API
Medusa Draft Orders API
Where this information came from

This is an independent, third-party profile of Medusa Claims API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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