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Kaseya ITG API

The ITG API from Kaseya — 16 operation(s) for itg.

Kaseya ITG API is one of 488 APIs that Kaseya publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include ITG. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, authentication docs, and rate-limit docs.

This API exposes 18 operations across 16 paths, and defines 28 schemas. It is described by OpenAPI 3.2.0, at version 2.0.

Requests are made against a single base URL, https://api.bms.kaseya.com.

18 operations 16 paths 28 schemas 16 GET2 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2.0
Base URL
https://api.bms.kaseya.com
Authentication
HTTP Bearer
Resource Areas
1

Authentication & Security 1

Kaseya ITG API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (JWT) (bearerAuth). By default, every request must be authenticated.

  • bearerAuth — JWT Authorization header using the Bearer scheme.

Paths & Operations 18

Across 16 paths, the API surfaces 18 operations — 16 GET, 2 PUT. Each is listed below with its method, path, parameters, and response codes.

ITG 18
GET
/v2/integrations/itglue/accessinfo
Get ITG access info
GetITGAccessInfo → 200
GET
/v2/integrations/itglue/servicedesk/ticketsync
Get tickets sync
GetTicketsSync 8 params → 200
GET
/v2/integrations/itglue/servicedesk/ticketsync/{ticketId}
Get ticket sync
GetTicketSync 1 param → 200
GET
/v2/integrations/itglue/servicedesk/globalsearch
Get ticket global search
GetTicketGlobalSearch 6 params → 200
GET
/v2/integrations/itglue/{subjectId}/suggestedresources/{subjectType}
Get ITG suggested resources
GetITGSuggestedResources 3 params → 200
GET
/v2/integrations/itglue/{subjectId}/suggestedresources/{subjectType}/count
Get ITG suggested resources count
GetITGSuggestedResourcesCount 2 params → 200
GET
/v2/integrations/itglue/passwords/{passwordId}
Get ITG password value
GetITGPasswordValue 1 param → 200
GET
/v2/integrations/itglue/status
Get itg status
GetItgStatus → 200
GET
/v2/integrations/itglue/accounts/{accountId}/lookup
Get itg account lookup
GetItgAccountLookup 1 param → 200
GET
/v2/integrations/itglue/contacts/{contactId}/lookup
Get itg contact lookup
GetItgContactLookup 1 param → 200
GET
/v2/integrations/itglue/locations/{locationId}/lookup
Get itg location lookup
GetItgLocationLookup 1 param → 200
GET
/v2/integrations/itglue/hardwareassets/{hardwareassetId}/lookup
Get itg asset lookup
GetItgAssetLookup 1 param → 200
GET
/v2/integrations/itglue/checklists/{checklistId}/tasks
Get itg checklist tasks
GetItgChecklistTasks 3 params → 200
GET
/v2/integrations/itglue/checklists
Get itg checklists
GetItgChecklists 4 params → 200
GET
/v2/integrations/itglue/contacts/{itgContactId}/notes
Get itg contact notes
GetItgContactNotes 1 param → 200
PUT
/v2/integrations/itglue/contacts/{itgContactId}/notes
Put ITG contact notes
PutITGContactNotes 1 param body → 200
GET
/v2/integrations/itglue/accounts/{itgAccountId}/notes
Get itg organization notes
GetItgOrganizationNotes 1 param → 200
PUT
/v2/integrations/itglue/accounts/{itgAccountId}/notes
Put ITG organization notes
PutITGOrganizationNotes 1 param body → 200

Schemas 28

The contract defines 28 schemas that model the data the API accepts and returns. The most detailed are TicketGlobalSearchOutput (37 properties), SuggestedResourceOutputDto (8 properties), ITGAccessInfoDto (6 properties), ITGlueIntegrationOutputDto (6 properties). Each schema is shown below with its type and property counts.

ChecklistOutputDtoListResponse
object
3 properties
TicketGlobalSearchOutputIEnumerableResponse
object
3 properties
OrganizationNotesPutInputDto
object
1 property
ITGContactNotesOutputDtoResponse
object
3 properties
ContactNotesPutInputDto
object
1 property
TicketSyncOutputDto
object
3 properties
SuggestedResourceCountOutputDtoResponse
object
3 properties
SuggestedResourceCountOutputDto
object
2 properties
StringResponse
object
3 properties
TicketGlobalSearchOutput
object
37 properties
ITGLookupOutputDto
object
2 properties
ChecklistTaskOutputDto
object
4 properties
ITGlueIntegrationOutputDto
object
6 properties
SuggestedResourceOutputDto
object
8 properties
ITGOrganizationNotesOutputDto
object
1 property
ITGlueIntegrationOutputDtoResponse
object
3 properties
ITGAccessInfoDto
object
6 properties
TicketSyncOutputDtoIEnumerablePagedResponse
object
4 properties
ChecklistTaskOutputDtoListResponse
object
3 properties
ChecklistOutputDto
object
6 properties
ITGLookupOutputDtoResponse
object
3 properties
ITGOrganizationNotesOutputDtoResponse
object
3 properties
ITGAccessInfoDtoResponse
object
3 properties
ErrorInfo
object
5 properties
SuggestedResourceTypeEnum
integer
TicketSyncOutputDtoResponse
object
3 properties
ITGContactNotesOutputDto
object
1 property
SuggestedResourceOutputDtoIEnumerableResponse
object
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

kaseya-itg-api-openapi.yml Raw ↑

Other APIs Kaseya publishes across the network.

IT Glue API
Kaseya VSA 9 REST API
Kaseya VSA 10 API
myITprocess API
Kaseya Account Invoice Settings API
Kaseya Accounts API
Kaseya Action Types API
Kaseya Additional Invoice Field Values API
Kaseya Admin API
Kaseya Agent Procedure API
Kaseya Appointments API
Kaseya Approval Routes API
Where this information came from

This is an independent, third-party profile of Kaseya ITG API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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