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HorizonIQ Support API

Endpoints related to support cases

HorizonIQ Support API is one of 9 APIs that HorizonIQ publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Support. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, and a getting-started guide.

This API exposes 9 operations across 5 paths, and defines 18 schemas. It is described by OpenAPI 3.0.1, at version 2023-05-30T22:28:43Z.

Requests are made against a single base URL, https://api.compass.horizoniq.com/{basePath}.

9 operations 5 paths 18 schemas 5 GET1 PATCH3 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.1
API Version
2023-05-30T22:28:43Z
Base URL
https://api.compass.horizoniq.com/v1
Authentication
HTTP Bearer
Resource Areas
1

Authentication & Security 1

HorizonIQ Support API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (bearerAuth). By default, every request must be authenticated.

  • bearerAuth — API token issued from the Compass portal (Profile API Tokens). Sent as Authorization: Bearer . See https://compass-horizoniq.readme.io/reference/authentication

Paths & Operations 9

Across 5 paths, the API surfaces 9 operations — 5 GET, 1 PATCH, 3 POST. Each is listed below with its method, path, parameters, and response codes.

Support 9

Endpoints related to support cases

GET
/support-cases/{caseId}/attachments/{attachmentId}
Download Attachment
getSupportCasesByCaseIdAttachmentsByAttachmentId 3 params → 200
GET
/support-cases/{caseId}/attachments
Get Support Case Attachments
getSupportCasesByCaseIdAttachments 7 params → 200
POST
/support-cases/{caseId}/attachments
Upload Attachment
createSupportCasesByCaseIdAttachments 2 params body → 200500
GET
/support-cases/{caseId}/comments
Get Support Case Comments
getSupportCasesByCaseIdComments 7 params → 200
POST
/support-cases/{caseId}/comments
Comment On Support Case
createSupportCasesByCaseIdComments 2 params body → 200400500
GET
/support-cases/{caseId}
Get Support Case
getSupportCasesByCaseId 2 params → 200404
PATCH
/support-cases/{caseId}
Update Support Case State
updateSupportCasesByCaseId 2 params body → 200400501
GET
/support-cases
List Support Cases
getSupportCases 6 params → 200
POST
/support-cases
Create Support Case
createSupportCases 1 param body → 200400501

Schemas 18

The contract defines 18 schemas that model the data the API accepts and returns. The most detailed are SupportCaseGetModel (28 properties), SupportLocationGetModel (12 properties), SupportCaseCommentGetModel (7 properties), SupportCaseListModel (6 properties). Each schema is shown below with its type and property counts.

SupportCategoryGetModel
object
6 properties
SupportCaseListModel
object
6 properties
SupportCasePostModel
object
4 properties 3 required
SupportCaseGetModel
object
28 properties
SupportCaseAttachmentListModel
object
6 properties
SupportCaseCommentGetModel
object
7 properties
SupportDepartmentGetModel
object
3 properties
ErrorModel
object
1 property
SupportCaseCommentAddedModel
object
5 properties
SupportCaseAttachmentUploadFormModel
object
2 properties 1 required
SupportCaseCommentPostModel
object
1 property 1 required
SupportCaseCommentListModel
object
6 properties
SupportCasePatchModel
object
2 properties 2 required
SupportLocationGetModel
object
12 properties
SupportCaseUpdatedModel
object
2 properties
SuccessModel
object
1 property
SupportCaseAttachmentGetModel
object
4 properties
SupportSubcategoryGetModel
object
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

horizoniq-support-api-openapi.yml Raw ↑

Other APIs HorizonIQ publishes across the network.

HorizonIQ Action Items API
HorizonIQ Billing API
HorizonIQ Devices API
HorizonIQ Images API
HorizonIQ Managed Firewalls API
HorizonIQ Servers API
HorizonIQ SSL Certificates API
HorizonIQ User Accounts API