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GuestReady Issues API

The issues API from GuestReady — 6 operation(s) for issues.

GuestReady Issues API is one of 62 APIs that GuestReady publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Issues. The published artifact set on APIs.io includes an OpenAPI specification, an API reference, and a getting-started guide.

This API exposes 9 operations across 6 paths, and defines 10 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0 (api).

Requests are made against a single base URL, https://pms.rentalready.io/api/v3/.

9 operations 6 paths 10 schemas 5 GET2 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.0 (api)
Base URL
https://pms.rentalready.io/api/v3/
Authentication
HTTP Basic, API Key, OAuth 2.0, API Key
Resource Areas
1

Authentication & Security 4

GuestReady Issues API declares 4 security schemes for authenticating requests. It accepts HTTP basic authentication (basicAuth). An API key is passed in the cookie as sessionid (cookieAuth). It supports OAuth 2.0 (oauth2) using the authorizationCode flow, exposing 52 scopes. An API key is passed in the header as Authorization (tokenAuth).

  • tokenAuth — Token-based authentication with required prefix "Token"

Paths & Operations 9

Across 6 paths, the API surfaces 9 operations — 5 GET, 2 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

issues 9
GET
/api/v3/issue_notes/
List ticket notes
issue_notes_list 4 params → 200
POST
/api/v3/issue_notes/
Add a ticket note
issue_notes_create body → 201
GET
/api/v3/issues/
Deny a field-agent application the WHOLE resource, reads included. Used by the issues / issue-files viewsets, where a field-agent application has no business reading the ticket backlog at all.
issues_list 14 params → 200
POST
/api/v3/issues/
Deny a field-agent application the WHOLE resource, reads included. Used by the issues / issue-files viewsets, where a field-agent application has no business reading the ticket backlog at all.
issues_create body → 201
GET
/api/v3/issues/{id}/
Deny a field-agent application the WHOLE resource, reads included. Used by the issues / issue-files viewsets, where a field-agent application has no business reading the ticket backlog at all.
issues_retrieve 1 param → 200
PATCH
/api/v3/issues/{id}/
Deny a field-agent application the WHOLE resource, reads included. Used by the issues / issue-files viewsets, where a field-agent application has no business reading the ticket backlog at all.
issues_partial_update 1 param body → 200
PATCH
/api/v3/issues/{id}/close/
Deny a field-agent application the WHOLE resource, reads included. Used by the issues / issue-files viewsets, where a field-agent application has no business reading the ticket backlog at all.
issues_close_partial_update 1 param body → 200
GET
/api/v3/support_user_groups/
List support-user groups
support_user_groups_list 2 params → 200
GET
/api/v3/support_user_groups/{id}/
Retrieve support-user group
support_user_groups_retrieve 1 param → 200

Schemas 10

The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are PatchedIssue (20 properties), Issue (20 properties), IssueNote (6 properties), PaginatedIssueNoteList (5 properties). Each schema is shown below with its type and property counts.

IssueStatusEnum
string
OPEN - Open ONGOINGRESOLUTION - Ongoing resolution CLOSED - Closed ONHOLD - On hold FINANCIALREVIEW - Under financial review
PatchedIssue
object
20 properties
SupportUserGroup
object
2 properties 1 required
PaginatedIssueList
object
5 properties 2 required
PaginatedSupportUserGroupList
object
5 properties 2 required
IssueOriginEnum
string
GUESTDAMAGES - Guest damages GUESTREPORTED - Reported by guest HOSTREPORTED - Reported by owner AGENTREPORTED - Reported by agent PROPERTYCHECK - Property chec…
PriorityLevelEnum
string
LV1EMERGENCY - Urgent LV2HIGH - High LV3MEDIUM - Mid LV4LOW - Low
PaginatedIssueNoteList
object
5 properties 1 required
IssueNote
object
A note on a ticket: the internal, append-only activity log of the ticket. The author is server-controlled -- the viewset sets it from the authenticated caller…
6 properties 6 required
Issue
object
20 properties 3 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

guestready-issues-api-openapi.yml Raw ↑

Other APIs GuestReady publishes across the network.

GuestReady Accounting Invoices API
GuestReady Amenities API
GuestReady Bathrooms API
GuestReady Bed Types API
GuestReady Bedrooms API
GuestReady Blacklist API
GuestReady Calendar API
GuestReady Check In Steps API
GuestReady Cities API
GuestReady City Tax Rules API
GuestReady Conversations API
GuestReady Countries API
Where this information came from

This is an independent, third-party profile of GuestReady Issues API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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