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Front Calls API

The Calls API from Front — 5 operation(s) for calls.

Front Calls API is one of 39 APIs that Front publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

Tagged areas include Calls. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, and an AsyncAPI specification.

This API exposes 5 operations across 5 paths, and defines 8 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0.

Requests are made against a single base URL, https://api2.frontapp.com.

5 operations 5 paths 8 schemas 1 PATCH4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.0
Server
https://api2.frontapp.com
Authentication
HTTP Bearer
Resource Areas
1

Authentication & Security 1

Front Calls API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (JWT) (http). By default, every request must be authenticated.

Paths & Operations 5

Across 5 paths, the API surfaces 5 operations — 1 PATCH, 4 POST. Each is listed below with its method, path, parameters, and response codes.

Calls 5
POST
/channels/{channel_id}/calls
Create a call
create-call 1 param body → 202400
PATCH
/channels/{channel_id}/calls/{external_call_id}
Update call status
update-call 2 params body → 202400
POST
/channels/{channel_id}/calls/{external_call_id}/recording
Add call recording
add-call-recording 2 params body → 202400
POST
/channels/{channel_id}/calls/{external_call_id}/summary
Add call summary
add-call-summary 2 params body → 202400
POST
/channels/{channel_id}/calls/{external_call_id}/transcript
Add call transcript
add-call-transcript 2 params body → 202400

Schemas 8

The contract defines 8 schemas that model the data the API accepts and returns. The most detailed are CreateCallInbound (7 properties), CreateCallOutbound (7 properties), TranscriptLine (4 properties), UpdateCall (3 properties). Each schema is shown below with its type and property counts.

CreateCall
object
1 property
UpdateCall
object
3 properties 1 required
AddCallTranscript
object
1 property 1 required
AddCallSummary
object
1 property 1 required
CallParty
object
2 properties 1 required
CreateCallOutbound
object
7 properties 5 required
TranscriptLine
object
4 properties 4 required
CreateCallInbound
object
7 properties 5 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

front-calls-api-openapi.yml Raw ↑

Other APIs Front publishes across the network.

Front Plugin SDK
Front Chat Widget
Front Connectors
Front Accounts API
Front Analytics API
Front Application Message Templates API
Front Applications API
Front Attachments API
Front Channels API
Front Comments API
Front Contact Groups API
Front Contact Handles API
Where this information came from

This is an independent, third-party profile of Front Calls API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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