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Freshworks

freshworks Requesters API

Manage requesters who submit tickets to the service desk.

Documentation Provider Profile APIs.io OpenAPI GitHub

freshworks Requesters API is one of 44 APIs that Freshworks publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Requesters. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 5 operations across 2 paths, and defines 3 schemas. It is described by OpenAPI 3.2.0, at version 2.0.

Requests are made against a single base URL, https://{domain}.freshservice.com/api/v2.

5 operations 2 paths 3 schemas 1 DELETE2 GET1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2.0
Base URL
https://domain.freshdesk.com/api/v2
Authentication
HTTP Basic
Contact
Freshworks Support
Terms of Service
View terms
Resource Areas
1

Authentication & Security 1

freshworks Requesters API declares 1 security scheme for authenticating requests. It accepts HTTP basic authentication (basicAuth). By default, every request must be authenticated.

  • basicAuth — Use your API key as the username and X as the password. The API key can be found in your Freshservice profile settings.

Paths & Operations 5

Across 2 paths, the API surfaces 5 operations — 1 DELETE, 2 GET, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Requesters 5

Manage requesters who submit tickets to the service desk.

GET
/requesters
List all requesters
listRequesters 4 params → 200401
POST
/requesters
Create a requester
createRequester body → 201400401
GET
/requesters/{requester_id}
View a requester
getRequester 1 param → 200401404
PUT
/requesters/{requester_id}
Update a requester
updateRequester 1 param body → 200400401404
DELETE
/requesters/{requester_id}
Delete a requester
deleteRequester 1 param → 204401404

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are Requester (14 properties), RequesterCreate (9 properties), Error (2 properties). Each schema is shown below with its type and property counts.

Error
object
2 properties
Requester
object
14 properties
RequesterCreate
object
9 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

freshworks-requesters-api-openapi.yml Raw ↑

Other APIs Freshworks publishes across the network.

Freshworks Freshmarketer API
AE Profile APIs.io
Freshworks App SDK
AE Profile APIs.io
freshworks Accounts API
AE Profile APIs.io
freshworks Agents API
AE Profile APIs.io
freshworks Applicants API
AE Profile APIs.io
freshworks Appointments API
AE Profile APIs.io
freshworks Assets API
AE Profile APIs.io
freshworks Branches API
AE Profile APIs.io
freshworks Business Hours API
AE Profile APIs.io
freshworks Call Metrics API
AE Profile APIs.io
freshworks Calls API
AE Profile APIs.io
freshworks Changes API
AE Profile APIs.io
#Requesters
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API Details
ID
freshworks:freshworks-requesters-api
Base URL
https://domain.freshdesk.com/api/v2
Docs
https://developers.freshdesk.com/api/
Provider
Freshworks
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