Freshworks Freshservice API

The Freshservice API v2 is a RESTful API for managing IT service desk operations programmatically. It provides endpoints for tickets, problems, changes, releases, assets, requesters, agents, and other ITSM resources. The API supports Cross-Origin Resource Sharing (CORS) for web-based applications, uses API key authentication via Base64-encoded authorization headers, and allows organizations to automate IT service management workflows and integrate Freshservice with other enterprise tools.