freshdesk Solutions API
Manage knowledge base solution categories, folders, and articles.
freshdesk Solutions API is one of 17 APIs that Freshdesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Solutions. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.
This API exposes 15 operations across 6 paths, and defines 4 schemas. It is described by OpenAPI 3.2.0, at version 2.0.
Requests are made against a single base URL, https://{domain}.freshdesk.com/api/v2.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
freshdesk Solutions API declares
1 security scheme
for authenticating requests.
It accepts HTTP basic authentication (basicAuth).
By default, every request must be authenticated.
basicAuth— Freshdesk uses API key-based authentication. Pass your API key as the username with any string (e.g. X) as the password using HTTP Basic Authentication.
Paths & Operations 15
Across 6 paths, the API surfaces 15 operations — 3 DELETE, 6 GET, 3 POST, 3 PUT. Each is listed below with its method, path, parameters, and response codes.
Manage knowledge base solution categories, folders, and articles.
Schemas 4
The contract defines 4 schemas that model the data the API accepts and returns. The most detailed are SolutionArticle (13 properties), SolutionFolder (8 properties), SolutionCategory (5 properties), Error (2 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Freshdesk 12
Other APIs Freshdesk publishes across the network.
This is an independent, third-party profile of freshdesk Solutions API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
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