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Freshchat Users API

The Users API from Freshchat — 4 operation(s) for users.

Freshchat Users API is one of 13 APIs that Freshchat publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

Tagged areas include User. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an AsyncAPI specification.

This API exposes 7 operations across 4 paths, and defines 1 schema. It is described by OpenAPI 3.2.0, at version v2.

Requests are made against a single base URL, https://{account}.freshchat.com/v2.

7 operations 4 paths 1 schemas 1 DELETE3 GET2 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
v2
Base URL
https://api.freshchat.com/v2
Authentication
HTTP Bearer
Resource Areas
1

Authentication & Security 1

Freshchat Users API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (bearerAuth). By default, every request must be authenticated.

  • bearerAuth — Bearer API token generated in the Freshchat admin console.

Paths & Operations 7

Across 4 paths, the API surfaces 7 operations — 1 DELETE, 3 GET, 2 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Users 7
GET
/users
listUsers → 200
POST
/users
createUser body → 201
POST
/users/fetch
fetchUsers body → 200
GET
/users/{user_id}
getUser 1 param → 200
PUT
/users/{user_id}
updateUser 1 param body → 200
DELETE
/users/{user_id}
deleteUser 1 param → 204
GET
/users/{user_id}/conversations
listUserConversations 1 param → 200

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. Each schema is shown below with its type and property counts.

Object
object

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

freshchat-users-api-openapi.yml Raw ↑

Other APIs Freshchat publishes across the network.

Freshchat Accounts API
Freshchat Agents API
Freshchat BusinessHours API
Freshchat Channels API
Freshchat Conversations API
Freshchat CSAT API
Freshchat Files API
Freshchat Groups API
Freshchat Messages API
Freshchat Metrics API
Freshchat OutboundMessages API
Freshchat Roles API
Where this information came from

This is an independent, third-party profile of Freshchat Users API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

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