Freshworks Freshchat API

The Freshchat API provides programmatic access to the Freshchat messaging platform for managing customer conversations and engagement. It supports operations for conversations, messages, agents, channels, and users. The API enables developers to automate customer communication workflows, integrate Freshchat with external systems, and build custom messaging solutions on top of the Freshchat platform. Authentication is handled via API tokens obtained from the Freshchat admin panel.