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Entergram Workspace Chats API

Shared CRM chat view from frontend DB, deduplicated across workspace accounts and suited for metadata, custom fields, and ticket workflows.

Entergram Workspace Chats API is one of 16 APIs that Entergram publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Workspace Chats. The published artifact set on APIs.io includes an OpenAPI specification, authentication docs, and rate-limit docs.

This API exposes 4 operations across 3 paths, and defines 16 schemas. It is described by OpenAPI 3.2.0, at version v1.

Requests are made against the base URL https://api.entergram.com.

4 operations 3 paths 16 schemas 2 GET2 PATCH

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
v1
Base URL
https://api.entergram.com
Authentication
API Key
Contact
Resource Areas
1

Authentication & Security 1

Entergram Workspace Chats API declares 1 security scheme for authenticating requests. An API key is passed in the header as X-API-Key (ApiKeyAuth). By default, every request must be authenticated.

  • ApiKeyAuth — Workspace-scoped PRO API key created in Entergram Settings Developers.

Paths & Operations 4

Across 3 paths, the API surfaces 4 operations — 2 GET, 2 PATCH. Each is listed below with its method, path, parameters, and response codes.

Workspace Chats 4

Shared CRM chat view from frontend DB, deduplicated across workspace accounts and suited for metadata, custom fields, and ticket workflows.

GET
/v1/workspace/chats
List shared workspace CRM chats
list-workspace-chats 3 params → 200401403422500
GET
/v1/workspace/chats/{chat_id}
Get a shared workspace CRM chat
get-workspace-chat 1 param → 200401403404422500
PATCH
/v1/workspace/chats/{chat_id}
Update shared workspace CRM chat metadata
update-workspace-chat 1 param body → 200400401403404422500
PATCH
/v1/workspace/chats/{chat_id}/assignment
Assign or unassign a workspace chat
update-workspace-chat-assignment 1 param body → 200400401403404422500

Schemas 16

The contract defines 16 schemas that model the data the API accepts and returns. The most detailed are ChatDetail (25 properties), ChatSummary (18 properties), ChatLastMessage (6 properties), ErrorModel (6 properties). Each schema is shown below with its type and property counts.

ChatLastMessageSender
object
2 properties 2 required
ErrorDetail
object
3 properties
WorkspaceChatsEnvelope
object
1 property 1 required
WorkspaceChatAssignmentEnvelope
object
1 property 1 required
UpdateChatAssignmentBody
object
2 properties 2 required
WorkspaceChatAssignment
object
5 properties 5 required
ChatSummary
object
18 properties 18 required
Pagination
object
5 properties 5 required
ChatConnectedAccountSummary
object
4 properties 4 required
ChatLastMessage
object
6 properties 6 required
WorkspaceChatEnvelope
object
1 property 1 required
WorkspaceChatAssignmentResult
object
3 properties 3 required
ErrorModel
object
6 properties
UpdateChatBody
object
5 properties
ChatDetail
object
25 properties 25 required
WorkspaceChatsList
object
2 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

entergram-workspace-chats-api-openapi.yml Raw ↑

Other APIs Entergram publishes across the network.

Entergram Accounts API
Entergram Chat Commands API
Entergram Chats API
Entergram Contacts API
Entergram Custom Fields API
Entergram Events API
Entergram Groups API
Entergram Live Chats API
Entergram Make webhooks API
Entergram Members API
Entergram Messages API
Entergram System API
Where this information came from

This is an independent, third-party profile of Entergram Workspace Chats API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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