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Entergram Tickets API

Workspace ticket inventory, ticket detail, comments, and linked chat filters.

Entergram Tickets API is one of 16 APIs that Entergram publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Ticketing. The published artifact set on APIs.io includes an OpenAPI specification, authentication docs, and rate-limit docs.

This API exposes 9 operations across 4 paths, and defines 18 schemas. It is described by OpenAPI 3.2.0, at version v1.

Requests are made against the base URL https://api.entergram.com.

9 operations 4 paths 18 schemas 2 DELETE3 GET2 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
v1
Base URL
https://api.entergram.com
Authentication
API Key
Contact
Resource Areas
1

Authentication & Security 1

Entergram Tickets API declares 1 security scheme for authenticating requests. An API key is passed in the header as X-API-Key (ApiKeyAuth). By default, every request must be authenticated.

  • ApiKeyAuth — Workspace-scoped PRO API key created in Entergram Settings Developers.

Paths & Operations 9

Across 4 paths, the API surfaces 9 operations — 2 DELETE, 3 GET, 2 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Tickets 9

Workspace ticket inventory, ticket detail, comments, and linked chat filters.

GET
/v1/tickets
List tickets for the current workspace
list-tickets 8 params → 200401403422500
POST
/v1/tickets
Create a ticket
create-ticket body → 201400401403422500
DELETE
/v1/tickets/{ticket_id}
Delete a ticket
delete-ticket 1 param → 200401403404422500
GET
/v1/tickets/{ticket_id}
Get a single ticket
get-ticket 1 param → 200401403404422500
PATCH
/v1/tickets/{ticket_id}
Update a ticket
update-ticket 1 param body → 200400401403404422500
GET
/v1/tickets/{ticket_id}/comments
List ticket comments
list-ticket-comments 1 param → 200401403404422500
POST
/v1/tickets/{ticket_id}/comments
Create a ticket comment
create-ticket-comment 1 param body → 201400401403404422500
DELETE
/v1/tickets/{ticket_id}/comments/{comment_id}
Delete a ticket comment
delete-ticket-comment 2 params → 200401403404422500
PATCH
/v1/tickets/{ticket_id}/comments/{comment_id}
Update a ticket comment
update-ticket-comment 2 params body → 200400401403404422500

Schemas 18

The contract defines 18 schemas that model the data the API accepts and returns. The most detailed are TicketSummary (23 properties), CreateTicketBody (9 properties), UpdateTicketBody (9 properties), ErrorModel (6 properties). Each schema is shown below with its type and property counts.

ErrorDetail
object
3 properties
TicketCustomFieldSummary
object
2 properties 2 required
TicketsList
object
2 properties 2 required
TicketUserSummary
object
3 properties 3 required
TicketCommentsEnvelope
object
1 property 1 required
CommentBody
object
1 property 1 required
TicketCommentsList
object
1 property 1 required
UpdateTicketBody
object
9 properties
TicketEnvelope
object
1 property 1 required
TicketCommentEnvelope
object
1 property 1 required
TicketCommentSummary
object
6 properties 6 required
TicketDeletedResource
object
1 property 1 required
TicketsEnvelope
object
1 property 1 required
TicketSummary
object
23 properties 22 required
Pagination
object
5 properties 5 required
ErrorModel
object
6 properties
TicketDeletedEnvelope
object
1 property 1 required
CreateTicketBody
object
9 properties 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

entergram-tickets-api-openapi.yml Raw ↑

Other APIs Entergram publishes across the network.

Entergram Accounts API
Entergram Chat Commands API
Entergram Chats API
Entergram Contacts API
Entergram Custom Fields API
Entergram Events API
Entergram Groups API
Entergram Live Chats API
Entergram Make webhooks API
Entergram Members API
Entergram Messages API
Entergram System API
Where this information came from

This is an independent, third-party profile of Entergram Tickets API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

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