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Dixa

Dixa Queues API

The Queues API from Dixa — 5 operation(s) for queues.

Documentation Provider Profile APIs.io OpenAPI GitHub

Dixa Queues API is one of 20 APIs that Dixa publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Queues. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and rate-limit docs.

This API exposes 8 operations across 5 paths, and defines 39 schemas. It is described by OpenAPI 3.0.3, at version beta.

Requests are made against a single base URL, https://dev.dixa.io.

8 operations 5 paths 39 schemas 1 DELETE5 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.3
API Version
beta
Base URL
https://dev.dixa.io/v1
Authentication
API Key
Resource Areas
1

Authentication & Security 1

Dixa Queues API declares 1 security scheme for authenticating requests. An API key is passed in the header as Authorization (ApiKeyAuth). By default, every request must be authenticated.

Paths & Operations 8

Across 5 paths, the API surfaces 8 operations — 1 DELETE, 5 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Queues 8
GET
/beta/queues
List queues
getQueues → 200400500
POST
/beta/queues
Create queue
postQueues body → 201400500
GET
/beta/queues/{queueId}/members
List agents
getQueuesQueueidMembers 1 param → 200400404500
DELETE
/beta/queues/{queueId}/members
Remove agents
deleteQueuesQueueidMembers 1 param body → 204400404500
PATCH
/beta/queues/{queueId}/members
Assign agents
patchQueuesQueueidMembers 1 param body → 200400404500
GET
/beta/queues/{queueId}/availability
Get queue availability
getQueuesQueueidAvailability 1 param → 200400409500
GET
/beta/queues/{queueId}
Get queue
getQueuesQueueid 1 param → 200400404500
GET
/beta/queues/conversation-position/{csid}
Get the position of the conversation in its current queue
getQueuesConversation-positionCsid 1 param → 200400404500

Schemas 39

The contract defines 39 schemas that model the data the API accepts and returns. The most detailed are Queue1 (20 properties), CreateOrUpdateQueueRequest (16 properties), GenericChannel (3 properties), QueueUsages (2 properties). Each schema is shown below with its type and property counts.

Queue1
object
20 properties 8 required
Integrity
object
2 properties 2 required
CreateQueueOutput
object
1 property 1 required
GetQueuedConversationPositionOutput
object
1 property 1 required
NotFound
object
1 property 1 required
Map_QueueThreshold_Int
object
values: [SlaTimeLimit, AvailableAgents, LongestWait, SlaPercentage, WaitingConversations]
GenericChannel
object
3 properties 2 required
QueueUsages
object
2 properties 2 required
QueueMembersOutput
object
1 property
BulkActionFailure_BulkError_UUID
object
1 property 1 required
ChannelAvailability
CreateOrUpdateQueueRequest
object
16 properties 4 required
Validation
object
2 properties 1 required
ErrorResponse
object
1 property 1 required
ServerError
object
1 property 1 required
UnexpectedError
object
2 properties 2 required
BadRequest
object
1 property 1 required
BulkActionOutcome_BulkError_UUID
ListQueuesOutput
object
1 property
BulkActionSuccess_BulkError_UUID
object
1 property 1 required
ChannelAvailabilityError
Infrastructure
object
2 properties 2 required
BulkQueueEndpointInput
object
1 property
QueueAvailabilityOutput
object
1 property
Conflict
object
1 property 1 required
Map_ConversationChannel_Set_String
object
values: [WhatsApp, Voicemail, WidgetChat, FacebookMessenger, Twitter, Email, ContactForm, Callback, PstnPhone, Sms, Messenger]
InvalidArgument
object
1 property 1 required
QueueMember
object
2 properties 1 required
CreateQueueInput
object
1 property 1 required
QueuedConversation
object
2 properties 1 required
GetQueueByIdOutput
object
1 property 1 required
Success
object
1 property 1 required
BulkError
BulkQueueEndpointOutput
object
1 property
Map_ConversationChannel_Int
object
values: [WhatsApp, Voicemail, WidgetChat, FacebookMessenger, Twitter, Email, ContactForm, Callback, PstnPhone, Sms, Messenger]
NotFound1
object
2 properties 2 required
EmptyPatchSet
object
2 properties 2 required
ChannelAvailabilityOutcome
Failure
object
1 property 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

dixa-queues-api-openapi.yml Raw ↑

Other APIs Dixa publishes across the network.

Dixa Agents API
AE Profile APIs.io
Dixa Analytics API
AE Profile APIs.io
Dixa Anonymization API
AE Profile APIs.io
Dixa Business Hours API
AE Profile APIs.io
Dixa Chatbots API
AE Profile APIs.io
Dixa Contact Endpoints API
AE Profile APIs.io
Dixa Conversations API
AE Profile APIs.io
Dixa Custom Attributes API
AE Profile APIs.io
Dixa End Users API
AE Profile APIs.io
Dixa Internal Notes API
AE Profile APIs.io
Dixa Knowledge API
AE Profile APIs.io
Dixa Messages API
AE Profile APIs.io
#Queues
← Back to D APIs
API Details
ID
dixa:dixa-queues-api
Base URL
https://dev.dixa.io/v1
Docs
https://docs.dixa.io/
Provider
Dixa
APIs.io →  GitHub →
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