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Dialpad

Dialpad Webhooks API

Register and manage webhook subscriptions.

Documentation Provider Profile APIs.io AsyncAPI GitHub

This event API exposes 5 operations across 5 channels, and defines 12 schemas. It is described by AsyncAPI 2.6.0, at version 1.0.0.

The API connects through a single server, {hook_url} (https).

5 operations 5 channels 12 schemas

Metadata

The identity and technical contract details declared by the specification.

Specification
AsyncAPI 2.6.0
API Version
1.0.0
Base URL
https://dialpad.com/api/v2
Contact
Dialpad Developers
License
Proprietary
Resource Areas
1

Channels & Operations 5

Across 5 channels, the API surfaces 5 operations. Each is listed below with its action, channel, parameters, and response codes.

Channels 5
SUB
call-events
Receive a Dialpad call event.
receiveCallEvent body
SUB
sms-events
Receive a Dialpad SMS / MMS event.
receiveSmsEvent body
SUB
agent-status-events
Receive a Dialpad agent status change event.
receiveAgentStatusEvent body
SUB
contact-events
Receive a Dialpad contact event.
receiveContactEvent body
SUB
change-log-events
Receive a Dialpad change log event.
receiveChangeLogEvent body

Messages & Schemas 12

The contract defines 12 schemas that model the data carried by its messages. The most detailed are Contact (14 properties), CallEventPayload (13 properties), SmsEventPayload (12 properties), AgentStatusEventPayload (9 properties). Each schema is shown below with its type and property counts.

CallEvent
message
Notifies of a state change in a Dialpad call.
SmsEvent
message
Notifies of an SMS or MMS message event.
AgentStatusEvent
message
Notifies of a call-center agent status change.
ContactEvent
message
Notifies of a contact created, updated, or deleted.
ChangeLogEvent
message
Notifies of a configuration / administrative change in Dialpad.
Target
object
A Dialpad entity (user, group, room, etc.) involved in an event.
5 properties
Contact
object
An external contact party in an event.
14 properties
CallEventPayload
object
Payload delivered for call lifecycle state changes. Fields documented at https://developers.dialpad.com/docs/call-events.
13 properties
SmsEventPayload
object
Payload delivered for SMS / MMS message events. Fields documented at https://developers.dialpad.com/docs/sms-events.
12 properties
AgentStatusEventPayload
object
Payload delivered for call-center agent status changes. Fields documented at https://developers.dialpad.com/docs/agent-status-events.
9 properties
ContactEventPayload
object
Payload delivered for contact created / updated / deleted events. Fields documented at https://developers.dialpad.com/docs/contact-events.
2 properties
ChangeLogEventPayload
object
Payload delivered for change log events. Fields documented at https://developers.dialpad.com/docs/change-log-events.
6 properties

Specification

The full machine-readable AsyncAPI contract behind this narrative.

Source

dialpad-asyncapi.yml Raw ↑
#Webhook
← Back to D APIs
API Details
ID
dialpad:dialpad-webhooks-api
Base URL
https://dialpad.com/api/v2
Docs
https://developers.dialpad.com/reference
Provider
Dialpad
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