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Decisiv Customers API

The Customers API from Decisiv — 4 operation(s) for customers.

Decisiv Customers API is one of 70 APIs that Decisiv publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Customers. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 8 operations across 4 paths, and defines 20 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against 3 base URLs: https://srm-api.staging.decisivapps.com, https://srm-api.decisivapps.com, /api/v1/.

8 operations 4 paths 20 schemas 4 GET1 PATCH2 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://srm-api.decisivapps.com
Authentication
HTTP Bearer, OAuth 2.0, OAuth 2.0, API Key, API Key
Terms of Service
Resource Areas
1

Authentication & Security 5

Decisiv Customers API declares 5 security schemes for authenticating requests. It accepts HTTP bearer tokens (JWT) (AccessToken). It supports OAuth 2.0 (OAuth2AuthorizationCode) using the authorizationCode flow. It supports OAuth 2.0 (OAuth2Password) using the password flow. An API key is passed in the header as X-Decisiv-Transition-Token (TransitionToken). An API key is passed in the header as Authorization (Bearer).

  • OAuth2AuthorizationCode — OAuth 2.0 Authorization Code flow. This is the required flow for new integrations. See https://api-docs.decisiv.net/docs/api/oauth/
  • OAuth2Password — Deprecated. OAuth 2.0 Password flow. New integrations must use the Authorization Code flow (OAuth2AuthorizationCode); this flow remains available only during t…
  • TransitionToken — The transition token must be specified when using OAuth. Please see https://api-docs.decisiv.net/docs/api/oauth/

Paths & Operations 8

Across 4 paths, the API surfaces 8 operations — 4 GET, 1 PATCH, 2 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Customers 8
GET
/service_management/{srm_account_id}/v1/customers
List all Customers
10 params → 200
POST
/service_management/{srm_account_id}/v1/customers
Create a new Customer
1 param body → 201400401403422429
GET
/service_management/{srm_account_id}/v1/customers/{id}
Show details for a specific Customer
3 params → 200404
PATCH
/service_management/{srm_account_id}/v1/customers/{id}
Updates a customer
2 params body → 200400401403404
GET
/customers
Returns all Customers in the system for the authenticated Service Location
getCustomers 7 params → 200default429
POST
/customers
Creates a new Customer for use within the ecosystem
addCustomer body → 201400429
GET
/customers/{id}
Returns a Customer based on the provided ID
findCustomerById 1 param → 200404429
PUT
/customers/{id}
Updates a Customer record
updateCustomer 1 param body → 200404429

Schemas 20

The contract defines 20 schemas that model the data the API accepts and returns. The most detailed are jsonapiCustomersResponse (16 properties), jsonapiCustomerResponse (16 properties), jsonapiCustomerUpdateObject (13 properties), jsonapiCustomerObject (12 properties). Each schema is shown below with its type and property counts.

customers
object
2 properties 1 required
customer_by_id
object
1 property 1 required
error_response
object
6 properties 2 required
customer_properties-data
object
4 properties
update_registered_customer
object
1 property 1 required
update_customer
object
1 property 1 required
create_customer
object
1 property 1 required
relationship_object
object
1 property 1 required
errors_response
object
1 property 1 required
customer
object
1 property 1 required
jsonapiCustomersResponse
object
16 properties
JSONAPI_Errors
array
A server MAY choose to stop processing as soon as a problem is encountered, or it MAY continue processing and encounter multiple problems. When a server encoun…
JSONAPI_Error
object
Error objects provide additional information about problems encountered while performing an operation. Error objects MUST be returned as an array keyed by erro…
8 properties
jsonapiCustomerUpdateObject
object
13 properties
tooManyRequestsResponseErrorWithExample
object
Error objects provide additional information about problems encountered while performing an operation. Error objects MUST be returned as an array keyed by erro…
4 properties
jsonapiErrorResponse
object
1 property
tooManyRequestsResponseError
array
Access restricted for a given user or application due to undesired behavior
tooManyRequestsResponse
object
1 property
jsonapiCustomerObject
object
12 properties 1 required
jsonapiCustomerResponse
object
16 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

decisiv-customers-api-openapi.yml Raw ↑

Other APIs Decisiv publishes across the network.

Decisiv Platform API
Decisiv Account Roles API
Decisiv Account User Roles API
Decisiv Account Users API
Decisiv Accounts API
Decisiv Assets API
Decisiv Case Actions API
Decisiv Case Attachments API
Decisiv Case Line Item Internal Labels API
Decisiv Case Line Item Parts API
Decisiv Case Line Item Parts Relationships SalesPerson API
Decisiv Case Line Items - Additional Charges API
Where this information came from

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