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Datadog Case API

The Case API from Datadog — 8 operation(s) for case.

Datadog Case API is one of 290 APIs that Datadog publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 4 JSON Schema definitions.

Tagged areas include Case. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, an API reference, and 4 JSON Schemas.

This API exposes 8 operations across 8 paths, and defines 35 schemas. It is described by OpenAPI 3.0.0, at version 1.0.

Requests are made against 3 base URLs: https://{subdomain}.{site}, {protocol}://{name}, https://{subdomain}.{site}.

8 operations 8 paths 35 schemas 1 GET7 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.0
Base URL
https://api.datadoghq.com
Authentication
OAuth 2.0, API Key, API Key, HTTP Bearer
Resource Areas
1

Authentication & Security 4

Datadog Case API declares 4 security schemes for authenticating requests. It supports OAuth 2.0 (AuthZ) using the authorizationCode flow, exposing 68 scopes. An API key is passed in the header as DD-API-KEY (apiKeyAuth). An API key is passed in the header as DD-APPLICATION-KEY (appKeyAuth). It accepts HTTP bearer tokens (bearerAuth). By default, every request must be authenticated.

  • AuthZ — This API uses OAuth 2 with the implicit grant flow.
  • apiKeyAuth — Your Datadog API Key.
  • appKeyAuth — Your Datadog APP Key.

Paths & Operations 8

Across 8 paths, the API surfaces 8 operations — 1 GET, 7 POST. Each is listed below with its method, path, parameters, and response codes.

Case 8
POST
/api/v2/cases
Datadog Create a Case
CreateCase body → 201400401403404429
GET
/api/v2/cases/{case_id}
Datadog Get the Details of a Case
GetCase 1 param → 200400401403404429
POST
/api/v2/cases/{case_id}/archive
Datadog Archive Case
ArchiveCase 1 param body → 200400401403404429
POST
/api/v2/cases/{case_id}/assign
Datadog Assign Case
AssignCase 1 param body → 200400401403404429
POST
/api/v2/cases/{case_id}/priority
Datadog Update Case Priority
UpdatePriority 1 param body → 200400401403404429
POST
/api/v2/cases/{case_id}/status
Datadog Update Case Status
UpdateStatus 1 param body → 200400401403404429
POST
/api/v2/cases/{case_id}/unarchive
Datadog Unarchive Case
UnarchiveCase 1 param body → 200400401403404429
POST
/api/v2/cases/{case_id}/unassign
Datadog Unassign Case
UnassignCase 1 param body → 200400401403404429

Schemas 35

The contract defines 35 schemas that model the data the API accepts and returns. The most detailed are CaseAttributes (12 properties), Case (4 properties), CaseCreateAttributes (4 properties), JiraIssueResult (4 properties). Each schema is shown below with its type and property counts.

JiraIssueResult
object
Jira issue information
4 properties
CaseUpdateStatusAttributes
object
Case update status attributes
1 property 1 required
ProjectResourceType
string
Project resource type
CaseCreateRelationships
object
Relationships formed with the case on creation
2 properties 1 required
CaseCreateAttributes
object
Case creation attributes
4 properties 2 required
CaseStatus
string
Case status
CaseUpdatePriorityAttributes
object
Case update priority attributes
1 property 1 required
APIErrorResponse
object
API error response.
1 property 1 required
CasePriority
string
Case priority
CaseEmpty
object
Case empty request data
1 property 1 required
CaseCreate
object
Case creation data
3 properties 2 required
CaseEmptyRequest
object
Case empty request
1 property 1 required
UserResourceType
string
User resource type.
CaseResponse
object
Case response
1 property
CaseRelationships
object
Resources related to a case
4 properties
NullableUserRelationship
object
Relationship to user.
1 property 1 required
ProjectRelationship
object
Relationship to project
1 property 1 required
CaseType
string
Case type
CaseAttributes
object
Case attributes
12 properties
CaseUpdateStatusRequest
object
Case update status request
1 property 1 required
NullableUserRelationshipData
object
Relationship to user object.
2 properties 2 required
CaseCreateRequest
object
Case create request
1 property 1 required
CaseUpdatePriorityRequest
object
Case update priority request
1 property 1 required
JiraIssue
object
Jira issue attached to case
2 properties
Case3rdPartyTicketStatus
string
Case status
CaseResourceType
string
Case resource type
ProjectRelationshipData
object
Relationship to project object
2 properties 2 required
CaseUpdateStatus
object
Case update status
2 properties 2 required
Case
object
A case
4 properties 3 required
CaseAssignRequest
object
Case assign request
1 property 1 required
CaseAssignAttributes
object
Case assign attributes
1 property 1 required
ServiceNowTicket
object
ServiceNow ticket attached to case
2 properties
ServiceNowTicketResult
object
ServiceNow ticket information
1 property
CaseAssign
object
Case assign
2 properties 2 required
CaseUpdatePriority
object
Case priority status
2 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

datadog-case-api-openapi.yml Raw ↑

Other APIs Datadog publishes across the network.

Datadog Dashboards API
Datadog Synthetics API
Datadog Service Level Objectives API
Datadog Security Monitoring API
Datadog Service Definition API
Datadog Software Catalog API
Datadog Users API
Datadog Roles API
Datadog Key Management API
Datadog Organizations API
Datadog Downtimes API
Datadog RUM API
Where this information came from

This is an independent, third-party profile of Datadog Case API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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