ClosedLoop AI REST API
Read-only /v1 REST API, team- and region-scoped, authenticated via X-API-Key. Exposes insights, products, themes, features, coverage/evidence, customers, customer context, competitors, trends, facets, integrations, usage/credits, and a public health check. Feedback is ingested via integrations, not written through this API.
This API exposes 20 operations across 20 paths, organized into 11 resource areas, and defines 24 schemas. It is described by OpenAPI 3.0.3, at version 1.8.0.
Requests are made against 2 base URLs: https://api.closedloop.sh/v1, https://eu.api.closedloop.sh/v1.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
ClosedLoop AI REST API declares
1 security scheme
for authenticating requests.
An API key is passed in the header as X-API-Key (ApiKeyAuth).
By default, every request must be authenticated.
ApiKeyAuth— Team-scoped API key created in the app (Settings → API Keys). Sent as X-API-Key: on every request. The header name apikey is also accepted as an alias.
Paths & Operations 20
Across 20 paths, the API surfaces 20 operations — 20 GET. They span 11 resource areas, including Insights, Products, Analytics, Themes, Features, Customers, Context, Competitors, and 3 more. Each is listed below with its method, path, parameters, and response codes.
Individual product insights: structured, AI-processed feedback items (pain point, severity, workaround, competitor gap, evidence).
The current product, product-area, and feature-area vocabulary for the team.
Trends, cohorts and facet counts over the full dataset.
Themes: top-level problem clusters of related insights, RIC-scored. The "what should we build?" surface. Each theme rolls up one or more buildable features.
Features: the buildable, shippable children of a theme. Filter by themeid. Same theme → features hierarchy you see on the roadmap.
The people and accounts who gave feedback, with CRM context.
Customer context, the strategic intelligence behind your customers: churn reasons, competitive mentions, satisfaction, pricing perception and more, surfaced from conversations. Th…
Competitive pressure derived from your customers' own words. Competitors with a mention trend over time (not a static total), and a searchable feed of the exact mentions, each sho…
Connected data sources for your team.
Credit consumption and usage records for billing transparency.
Service metadata.
Schemas 24
The contract defines 24 schemas that model the data the API accepts and returns. The most detailed are Insight (16 properties), Theme (15 properties), Customer (13 properties), Feature (12 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
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