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Cisco Voice Portal

Cisco Voice Portal Call Events API

Event-driven interface for consuming real-time CVP call lifecycle events, system alerts, device status changes, and operational notifications via JMS messaging and syslog.

Documentation Provider Profile APIs.io AsyncAPI GitHub

This event API exposes 10 operations across 10 channels, and defines 10 schemas. It is described by AsyncAPI 2.6.0, at version 12.6.0.

The API connects through 2 servers: tcp://{cvp-server}:61616 (jms), udp://{syslog-server}:514 (syslog).

10 operations 10 channels 10 schemas

Metadata

The identity and technical contract details declared by the specification.

Specification
AsyncAPI 2.6.0
API Version
12.6.0
Base URL
tcp://cvp-callserver.example.com:61616
Contact
Cisco Developer Support
License
Cisco DevNet
Resource Areas
1

Channels & Operations 10

Across 10 channels, the API surfaces 10 operations. Each is listed below with its action, channel, parameters, and response codes.

Channels 10
SUB
cvp/calls/started
Receive call started events
onCallStarted body
SUB
cvp/calls/ended
Receive call ended events
onCallEnded body
SUB
cvp/calls/transferred
Receive call transfer events
onCallTransferred body
SUB
cvp/calls/queued
Receive call queued events
onCallQueued body
SUB
cvp/calls/application-invoked
Receive application invocation events
onApplicationInvoked body
SUB
cvp/calls/error
Receive call error events
onCallError body
SUB
cvp/system/device-status-changed
Receive device status change events
onDeviceStatusChanged body
SUB
cvp/system/threshold-exceeded
Receive threshold exceeded alerts
onThresholdExceeded body
SUB
cvp/system/service-state-changed
Receive service state change events
onServiceStateChanged body
SUB
cvp/deployment/config-deployed
Receive deployment completion events
onConfigDeployed body

Messages & Schemas 10

The contract defines 10 schemas that model the data carried by its messages. Each schema is shown below with its type and property counts.

CallStartedEvent
message
A new call has been received by CVP
CallEndedEvent
message
A call has been terminated
CallTransferredEvent
message
A call has been transferred to a new destination
CallQueuedEvent
message
A call has been placed in an agent queue
ApplicationInvokedEvent
message
A VXML application has been invoked to handle a call
CallErrorEvent
message
A call processing error has occurred
DeviceStatusChangedEvent
message
A managed device status has changed
ThresholdExceededEvent
message
A system monitoring threshold has been exceeded
ServiceStateChangedEvent
message
A CVP service has changed state
ConfigDeployedEvent
message
A configuration deployment operation has completed

Specification

The full machine-readable AsyncAPI contract behind this narrative.

Source

cisco-voice-portal-call-events-asyncapi.yml Raw ↑
#Call Lifecycle#Event#JMS#Monitoring#Notification
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API Details
ID
cisco-voice-portal:cisco-voice-portal-call-events-api
Base URL
tcp://cvp-callserver.example.com:61616
Docs
https://developer.cisco.com/docs/voice-portal/
Provider
Cisco Voice Portal
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