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Chatwoot Client Conversations API

Client API - end-user conversation management.

Chatwoot Client Conversations API is one of 40 APIs that Chatwoot publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Client Conversations. The published artifact set on APIs.io includes an OpenAPI specification.

This API exposes 5 operations across 4 paths. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against a single base URL, https://app.chatwoot.com.

5 operations 4 paths 0 schemas 1 GET4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://app.chatwoot.com
Authentication
API Key, API Key
Terms of Service
Resource Areas
1

Authentication & Security 2

Chatwoot Client Conversations API declares 2 security schemes for authenticating requests. An API key is passed in the header as api_access_token (userApiKey). An API key is passed in the header as api_access_token (platformAppApiKey). By default, every request must be authenticated.

  • userApiKey — Application and Client access token passed in the apiaccesstoken HTTP header. For the Application API this is an agent/user access token; Client API requests a…
  • platformAppApiKey — Platform App access token passed in the apiaccesstoken HTTP header. Created by a super-admin from the Chatwoot installation's Platform Apps area and required f…

Paths & Operations 5

Across 4 paths, the API surfaces 5 operations — 1 GET, 4 POST. Each is listed below with its method, path, parameters, and response codes.

Client Conversations 5

Client API - end-user conversation management.

GET
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations
List the contact's conversations.
listClientConversations 2 params → 200
POST
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations
Create a conversation for the contact.
createClientConversation 2 params → 200
POST
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status
Toggle the status of the contact's conversation.
toggleClientConversationStatus 3 params → 200
POST
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_typing
Signal typing on/off in the conversation.
toggleClientTyping 3 params → 200
POST
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/update_last_seen
Update the contact's last-seen timestamp for the conversation.
updateClientLastSeen 3 params → 200

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

chatwoot-client-conversations-api-openapi.yml Raw ↑

Other APIs Chatwoot publishes across the network.

Chatwoot Client API
Chatwoot Platform API
Chatwoot Account AgentBots API
Chatwoot Account API
Chatwoot Account Users API
Chatwoot Accounts API
Chatwoot AgentBots API
Chatwoot Agents API
Chatwoot Audit Logs API
Chatwoot Automation Rule API
Chatwoot Canned Responses API
Chatwoot Contact Labels API
Where this information came from

This is an independent, third-party profile of Chatwoot Client Conversations API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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