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Automattic Help API

The help API from Automattic — 22 operation(s) for help.

Automattic Help API is one of 385 APIs that Automattic publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Help. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, and a getting-started guide.

This API exposes 24 operations across 22 paths, and defines 1 schema. It is described by OpenAPI 3.2.0, at version v2.

Requests are made against a single base URL, https://public-api.wordpress.com.

24 operations 22 paths 1 schemas 13 GET1 PATCH9 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
v2
Base URL
https://public-api.wordpress.com/rest/v1.1
Authentication
OAuth 2.0, HTTP Bearer
Contact
Resource Areas
1

Authentication & Security 2

Automattic Help API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow, exposing 21 scopes. It accepts HTTP bearer tokens (bearerAuth). By default, every request must be authenticated.

  • oauth2 — WordPress.com OAuth 2.1, per https://public-api.wordpress.com/.well-known/openid-configuration

Paths & Operations 24

Across 22 paths, the API surfaces 24 operations — 13 GET, 1 PATCH, 9 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

help 24
GET
/wpcom/v2/help/article
GET /wpcom/v2/help/article
getWpcomV2HelpArticle 1 param → 200401404
GET
/wpcom/v2/help/article/{blog_id}/{post_id}
GET /wpcom/v2/help/article/{blogid}/{postid}
getWpcomV2HelpArticlebyBlogIdbyPostId 2 params → 200401404
GET
/wpcom/v2/help/articles
GET /wpcom/v2/help/articles
getWpcomV2HelpArticles 2 params → 200401404
POST
/wpcom/v2/help/authenticate/chat
POST /wpcom/v2/help/authenticate/chat
postWpcomV2HelpAuthenticateChat body → 200401404
GET
/wpcom/v2/help/courses
GET /wpcom/v2/help/courses
getWpcomV2HelpCourses → 200401404
POST
/wpcom/v2/help/csat
POST /wpcom/v2/help/csat
postWpcomV2HelpCsat body → 200401404
GET
/wpcom/v2/help/cta
GET /wpcom/v2/help/cta
getWpcomV2HelpCta → 200401404
POST
/wpcom/v2/help/forum/new
POST /wpcom/v2/help/forum/new
postWpcomV2HelpForumNew body → 200401404
GET
/wpcom/v2/help/messaging/is-available
GET /wpcom/v2/help/messaging/is-available
getWpcomV2HelpMessagingIsAvailable 2 params → 200401404
POST
/wpcom/v2/help/migration-ticket/new
POST /wpcom/v2/help/migration-ticket/new
postWpcomV2HelpMigrationTicketNew body → 200401404
POST
/wpcom/v2/help/migration-ticket/site-info
POST /wpcom/v2/help/migration-ticket/site-info
postWpcomV2HelpMigrationTicketSiteInfo body → 200401404
POST
/wpcom/v2/help/migration-ticket/stickers
POST /wpcom/v2/help/migration-ticket/stickers
postWpcomV2HelpMigrationTicketStickers body → 200401404
GET
/wpcom/v2/help/search
GET /wpcom/v2/help/search
getWpcomV2HelpSearch 4 params → 200401404
GET
/wpcom/v2/help/search/forums
GET /wpcom/v2/help/search/forums
getWpcomV2HelpSearchForums 2 params → 200401404
GET
/wpcom/v2/help/search/wpcom
GET /wpcom/v2/help/search/wpcom
getWpcomV2HelpSearchWpcom 3 params → 200401404
GET
/wpcom/v2/help/sibyl
GET /wpcom/v2/help/sibyl
getWpcomV2HelpSibyl 2 params → 200401404
GET
/wpcom/v2/help/support-status
GET /wpcom/v2/help/support-status
getWpcomV2HelpSupportStatus → 200401404
GET
/wpcom/v2/help/support-status/messaging
GET /wpcom/v2/help/support-status/messaging
getWpcomV2HelpSupportStatusMessaging 2 params → 200401404
POST
/wpcom/v2/help/ticket/new
POST /wpcom/v2/help/ticket/new
postWpcomV2HelpTicketNew body → 200401404
POST
/wpcom/v2/help/wpe-migration-ticket/new
POST /wpcom/v2/help/wpe-migration-ticket/new
postWpcomV2HelpWpeMigrationTicketNew body → 200401404
GET
/wpcom/v2/help/zendesk/ai
GET /wpcom/v2/help/zendesk/ai
getWpcomV2HelpZendeskAi 3 params → 200401404
POST
/wpcom/v2/help/zendesk/update-user-fields
POST /wpcom/v2/help/zendesk/update-user-fields
postWpcomV2HelpZendeskUpdateUserFields body → 200401404
PUT
/wpcom/v2/help/zendesk/update-user-fields
PUT /wpcom/v2/help/zendesk/update-user-fields
putWpcomV2HelpZendeskUpdateUserFields body → 200401404
PATCH
/wpcom/v2/help/zendesk/update-user-fields
PATCH /wpcom/v2/help/zendesk/update-user-fields
patchWpcomV2HelpZendeskUpdateUserFields body → 200401404

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is WPRestError (3 properties). Each schema is shown below with its type and property counts.

WPRestError
object
WordPress REST API error envelope (observed on public-api.wordpress.com).
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

automattic-help-api-openapi.yml Raw ↑

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Where this information came from

This is an independent, third-party profile of Automattic Help API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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