Amazon Connect Contacts API
Operations for managing contacts and contact interactions
Amazon Connect Contacts API is one of 22 APIs that Amazon Connect publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
This API exposes 7 JSON Schema definitions.
Tagged areas include Contacts. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, pricing, a getting-started guide, an API reference, and 7 JSON Schemas.
This API exposes 8 operations across 7 paths, and defines 10 schemas. It is described by OpenAPI 3.2.0, at version 2017-08-08.
Requests are made against a single base URL, https://connect.amazonaws.com.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
Amazon Connect Contacts API declares
1 security scheme
for authenticating requests.
It accepts HTTP bearer tokens (aws_signature).
By default, every request must be authenticated.
aws_signature— AWS Signature Version 4 authentication. Requests must be signed using IAM credentials with appropriate Amazon Connect permissions.
Paths & Operations 8
Across 7 paths, the API surfaces 8 operations — 2 GET, 6 POST. Each is listed below with its method, path, parameters, and response codes.
Operations for managing contacts and contact interactions
Schemas 10
The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are StartTaskContactRequest (12 properties), Contact (11 properties), StartOutboundVoiceContactRequest (7 properties), StartChatContactRequest (7 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Amazon Connect 12
Other APIs Amazon Connect publishes across the network.
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