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Amazon Connect Contact Flows API

Operations for managing contact flows

Amazon Connect Contact Flows API is one of 22 APIs that Amazon Connect publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 7 JSON Schema definitions.

Tagged areas include Contact Flows. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, pricing, a getting-started guide, an API reference, and 7 JSON Schemas.

This API exposes 4 operations across 2 paths, and defines 7 schemas. It is described by OpenAPI 3.2.0, at version 2017-08-08.

Requests are made against a single base URL, https://connect.amazonaws.com.

4 operations 2 paths 7 schemas 1 DELETE2 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2017-08-08
Base URL
https://connect.amazonaws.com
Authentication
HTTP Bearer
License
Resource Areas
1

Authentication & Security 1

Amazon Connect Contact Flows API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (aws_signature). By default, every request must be authenticated.

  • aws_signature — AWS Signature Version 4 authentication. Requests must be signed using IAM credentials with appropriate Amazon Connect permissions.

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 1 DELETE, 2 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Contact Flows 4

Operations for managing contact flows

GET
/contact-flows/{InstanceId}
Amazon Connect List Contact Flows
listContactFlows 4 params → 200400
POST
/contact-flows/{InstanceId}
Amazon Connect Create Contact Flow
createContactFlow 1 param body → 200400
GET
/contact-flows/{InstanceId}/{ContactFlowId}
Amazon Connect Describe Contact Flow
describeContactFlow 2 params → 200404
DELETE
/contact-flows/{InstanceId}/{ContactFlowId}
Amazon Connect Delete Contact Flow
deleteContactFlow 2 params → 200404

Schemas 7

The contract defines 7 schemas that model the data the API accepts and returns. The most detailed are ContactFlow (8 properties), CreateContactFlowRequest (5 properties), ContactFlowSummary (5 properties), CreateContactFlowResponse (2 properties). Each schema is shown below with its type and property counts.

ListContactFlowsResponse
object
2 properties
Error
object
An Amazon Connect error response.
2 properties
DescribeContactFlowResponse
object
1 property
CreateContactFlowResponse
object
2 properties
ContactFlow
object
Contains information about a contact flow.
8 properties
ContactFlowSummary
object
Contains summary information about a contact flow.
5 properties
CreateContactFlowRequest
object
5 properties 3 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

amazon-connect-contact-flows-api-openapi.yml Raw ↑

Other APIs Amazon Connect publishes across the network.

Amazon Connect Streams SDK
Amazon AppIntegrations API
Amazon Connect Contact Lens API
Amazon Connect Outbound Campaigns API
Amazon Connect Outbound Campaigns V2 API
Amazon Connect Cases API
Amazon Connect Participant Service API
Amazon Connect Customer Profiles API
Amazon Q Connect API
Amazon Voice ID API
Amazon Connect Agent Statuses API
Amazon Connect Authentication API
Where this information came from

This is an independent, third-party profile of Amazon Connect Contact Flows API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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