Amazon Connect Service API
The Amazon Connect Service API provides programmatic access to manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations.
Documentation
Documentation
https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Connect_Service.html
GettingStarted
https://aws.amazon.com/connect/getting-started/
APIReference
https://docs.aws.amazon.com/connect/latest/APIReference/
Specifications
OpenAPI
openapi/amazon-connect-openapi.yml
OpenAPI
https://api.apis.guru/v2/specs/amazonaws.com/connect/2017-08-08/openapi.yaml
JSONLD
json-ld/amazon-connect-context.jsonld
Schemas & Data
JSONSchema
json-schema/amazon-connect-instance-schema.json
JSONSchema
json-schema/user-schema.json
JSONSchema
json-schema/queue-schema.json
JSONSchema
json-schema/contact-schema.json
JSONSchema
json-schema/routing-profile-schema.json
JSONSchema
json-schema/contact-flow-schema.json
JSONSchema
json-schema/instance-schema.json
Other Resources
Pricing
https://aws.amazon.com/connect/pricing/
FAQ
https://aws.amazon.com/connect/faqs/
CLI
https://docs.aws.amazon.com/cli/latest/reference/connect/
Security
https://docs.aws.amazon.com/connect/latest/adminguide/security.html
OpenAPI
#Contact Center
#AWS
#Voice
#Chat