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8x8

8x8 Report Access API

Create Reports, access report content and metadata

Documentation Provider Profile APIs.io OpenAPI GitHub

8x8 Report Access API is one of 71 APIs that 8x8 publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Report Access. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 8 operations across 8 paths, and defines 20 schemas. It is described by OpenAPI 3.2.0, at version 4.1.0.

Requests are made against 4 base URLs: https://api.8x8.com/eu/analytics/cc/v8/historical-metrics, https://api.8x8.com/au/analytics/cc/v8/historical-metrics, https://api.8x8.com/ca/analytics/cc/v8/historical-metrics, https://api.8x8.com/analytics/cc/v8/historical-metrics.

8 operations 8 paths 20 schemas 6 GET2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
4.1.0
Base URL
https://api.8x8.com
Authentication
OAuth 2.0, HTTP Bearer
Contact
Analytics Team
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

8x8 Report Access API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (ApiKeyAuth) using the clientCredentials flow, exposing 3 scopes. It accepts HTTP bearer tokens (access_token) (bearerAuth).

  • ApiKeyAuth — This API uses OAuth 2 with the client credentials grant flow.

Paths & Operations 8

Across 8 paths, the API surfaces 8 operations — 6 GET, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Report Access 8

Create Reports, access report content and metadata

POST
/
Create Report
cc-historical-report-create body → 200400401403404405406
GET
/{id}
Report Details
cc-historical-report-details-by-id 1 param → 200400401403404405406
GET
/{id}/status
Report Status
cc-historical-report-status-by-id 1 param → 200400401403404405406
GET
/{id}/data
Report Data
cc-historical-report-data-by-id 3 params → 200400401403404405406
GET
/{id}/download
Report Download
cc-historical-report-download-by-id 1 param → 200400401403404405406
GET
/{id}/links
Report Links
cc-historical-report-links-by-id 1 param → 200400401403404405406
POST
/detailed-reports
Create Detailed Report
cc-detailed-report-create body → 200400401403404405406
GET
/detailed-reports/{id}/data
Detailed Report Data
cc-detailed-report-data-by-id 3 params → 200400401403404405406

Schemas 20

The contract defines 20 schemas that model the data the API accepts and returns. The most detailed are ReportDefinitionResponse (12 properties), ReportDefinitionRequest (10 properties), DetailedReportDefinitionRequest (9 properties), ScriptPathsReportDefinitionRequest (6 properties). Each schema is shown below with its type and property counts.

Filter
object
2 properties
TotalItem
object
3 properties
DetailedRowItem
object
3 properties
Row
object
2 properties
RowItem
object
3 properties
ScriptPathsSearchQuery
object
3 properties 3 required
DetailedRow
object
1 property
DateRange
object
2 properties 2 required
GroupBy
object
2 properties 1 required
DetailedReportDefinitionRequest
object
9 properties 2 required
ResourceOfDetailedApiReportResponse
array
IntraDayTimeRange
object
2 properties
ResourceOfStatusResponse
object
3 properties
ScriptPathsReportDefinitionRequest
object
Request shape for the Script Paths report (v8+). Returns a hierarchical view of the paths taken by interactions through an IVR script, as a downloadable CSV. T…
6 properties 4 required
SearchQuery
object
3 properties
ReportDefinitionRequest
object
10 properties 3 required
LinkItem
object
2 properties
ReportSettings
object
2 properties
ReportDefinitionResponse
object
12 properties
ResourceOfApiReportResponse
array

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

8x8-report-access-api-openapi.yml Raw ↑

Other APIs 8x8 publishes across the network.

8x8 Event Streaming API
AE Profile APIs.io
Jitsi as a Service (JaaS)
AE Profile APIs.io
8x8 CPaaS Voice Webhooks
AE Profile APIs.io
8x8 Addresses API
AE Profile APIs.io
8x8 Agent Activity API
AE Profile APIs.io
8x8 Agent status API
AE Profile APIs.io
8x8 Agents API
AE Profile APIs.io
8x8 Analytics API
AE Profile APIs.io
8x8 Attachments API
AE Profile APIs.io
8x8 Audit API
AE Profile APIs.io
8x8 Authentication API
AE Profile APIs.io
8x8 Batch API
AE Profile APIs.io
#Report Access
← Back to 8 APIs
API Details
ID
8x8:8x8-report-access-api
Base URL
https://api.8x8.com
Docs
https://developer.8x8.com/actions-events
Provider
8x8
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