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8x8

8x8 Messages API

Allows adding and retrieving messages of a conversation.

Documentation Provider Profile APIs.io OpenAPI GitHub

8x8 Messages API is one of 71 APIs that 8x8 publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Message. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 3 operations across 2 paths, and defines 19 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0.

Requests are made against a single base URL, https://api.8x8.com.

3 operations 2 paths 19 schemas 2 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.0
Base URL
https://api.8x8.com
Authentication
API Key
Contact
cc-cluj-iris@8x8.com
Resource Areas
1

Authentication & Security 1

8x8 Messages API declares 1 security scheme for authenticating requests. An API key is passed in the header as x-api-key (8x8ApiKey).

Paths & Operations 3

Across 2 paths, the API surfaces 3 operations — 2 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Messages 3

Allows adding and retrieving messages of a conversation.

GET
/chat-gateway/v1/conversations/{conversationId}/messages
Retrieves the conversation messages.
getmessagesforcctransaction-1 5 params → 200400401403500default
POST
/chat-gateway/v1/conversations/{conversationId}/messages
Send a message.
sendmessagetocctransaction-1 2 params body → 202400401403404500default
GET
/chat-gateway/v1/conversations/{conversationId}/messages/{messageId}
Retrieves the conversation messages.
getmessagebyidforcctransaction 3 params → 200401403404500default

Schemas 19

The contract defines 19 schemas that model the data the API accepts and returns. The most detailed are AdaptiveCards (5 properties), ConversationParticipant (4 properties), UnauthorizedProblem (3 properties), BadRequestProblem (3 properties). Each schema is shown below with its type and property counts.

PageResult
object
1 property
ConversationParticipant
object
4 properties
AdaptiveCards
object
5 properties
ExternalProviderPayload
object
External provider information for message rehydration. Required when text is not provided. Both text and externalProvider cannot be provided at the same time.
2 properties 2 required
SendConversationMessagePayload
MessageResult
BadRequestProblem
object
3 properties
GenericExceptionPayload
object
2 properties
ForbiddenViolationProblem
object
2 properties
MessageListResult
AuthorType
ResourceNotFoundProblem
object
2 properties
ContentType
string
Card content type.
UnauthorizedProblem
object
3 properties
ExternalAuthorType
string
Attachments
object
1 property
SendConversationMessageWithExternalProviderPayload
Language
string
The language of the user. Based on this property the user is assigned to an agent who speaks their language. The default value is English (en). The sender lang…
Cards
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

8x8-messages-api-openapi.yml Raw ↑

Other APIs 8x8 publishes across the network.

8x8 Event Streaming API
AE Profile APIs.io
Jitsi as a Service (JaaS)
AE Profile APIs.io
8x8 CPaaS Voice Webhooks
AE Profile APIs.io
8x8 Addresses API
AE Profile APIs.io
8x8 Agent Activity API
AE Profile APIs.io
8x8 Agent status API
AE Profile APIs.io
8x8 Agents API
AE Profile APIs.io
8x8 Analytics API
AE Profile APIs.io
8x8 Attachments API
AE Profile APIs.io
8x8 Audit API
AE Profile APIs.io
8x8 Authentication API
AE Profile APIs.io
8x8 Batch API
AE Profile APIs.io
#Message
← Back to 8 APIs
API Details
ID
8x8:8x8-messages-api
Base URL
https://api.8x8.com
Docs
https://developer.8x8.com/actions-events
Provider
8x8
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