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8x8

8x8 External Campaign API

External customer-facing endpoints for campaign management

Documentation Provider Profile APIs.io OpenAPI GitHub

8x8 External Campaign API is one of 71 APIs that 8x8 publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include External Campaign API. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 2 operations across 2 paths, and defines 10 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0.

Requests are made against a single base URL, https://api.8x8.com/cc/{customer-site}/campaigns/v1.

2 operations 2 paths 10 schemas 1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.0
Base URL
https://api.8x8.com
Authentication
API Key
Contact
8x8 Support
Terms of Service
View terms
Resource Areas
1

Authentication & Security 1

8x8 External Campaign API declares 1 security scheme for authenticating requests. An API key is passed in the header as x-api-key (ApiKeyAuth). By default, every request must be authenticated.

  • ApiKeyAuth — Admin Console API Key with the Contact Center Campaigns API Product attached to the app. The key value is the Key field from your app at [admin.8x8.com/api-acc…

Paths & Operations 2

Across 2 paths, the API surfaces 2 operations — 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

External Campaign API 2

External customer-facing endpoints for campaign management

POST
/{campaignId}/records
Add records to campaign
addRecords 3 params body → 400201404500
PATCH
/{campaignId}
Modify campaign state
modifyCampaign 3 params body → 400404500200

Schemas 10

The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are Campaign (13 properties), Record (10 properties), ErrorMessage (6 properties), AddRecordRequest (4 properties). Each schema is shown below with its type and property counts.

AddRecordRequest
object
Request to add a single record to a campaign
4 properties 1 required
FieldError
object
Validation error for a specific field
3 properties
StartCampaignRequest
object
Request to start a campaign, optionally triggering a build-then-start sequence
ErrorMessage
object
RFC 9457 Problem JSON error response
6 properties
Campaign
object
Campaign representation with state, timing, and record statistics
13 properties
RecordCount
object
Record count by type, state, and result
4 properties
AddRecordsRequest
object
Records to add (1-100 records)
1 property 1 required
AddRecordsResponse
object
Response containing successfully added records
1 property
Record
object
Campaign record representing a single contact to be dialed
10 properties
ModifyCampaignRequest
object
Request to modify campaign state or properties
2 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

8x8-external-campaign-api-api-openapi.yml Raw ↑

Other APIs 8x8 publishes across the network.

8x8 Event Streaming API
AE Profile APIs.io
Jitsi as a Service (JaaS)
AE Profile APIs.io
8x8 CPaaS Voice Webhooks
AE Profile APIs.io
8x8 Addresses API
AE Profile APIs.io
8x8 Agent Activity API
AE Profile APIs.io
8x8 Agent status API
AE Profile APIs.io
8x8 Agents API
AE Profile APIs.io
8x8 Analytics API
AE Profile APIs.io
8x8 Attachments API
AE Profile APIs.io
8x8 Audit API
AE Profile APIs.io
8x8 Authentication API
AE Profile APIs.io
8x8 Batch API
AE Profile APIs.io
#External Campaign API
← Back to 8 APIs
API Details
ID
8x8:8x8-external-campaign-api-api
Base URL
https://api.8x8.com
Docs
https://developer.8x8.com/actions-events
Provider
8x8
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