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8x8 Channels API

Enables ChatAPI channel registration and association with a webhook containing channel.

8x8 Channels API is one of 71 APIs that 8x8 publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Channels. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 10 operations across 4 paths, and defines 22 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against a single base URL, https://api.8x8.com.

10 operations 4 paths 22 schemas 2 DELETE4 GET2 POST2 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://api.8x8.com
Authentication
HTTP Bearer, HTTP Basic, API Key
Resource Areas
1

Authentication & Security 3

8x8 Channels API declares 3 security schemes for authenticating requests. It accepts HTTP bearer tokens (8x8APIBearerToken). It accepts HTTP basic authentication (8x8APIBasic). An API key is passed in the header as x-api-key (8x8ApiKey).

  • 8x8APIBearerToken — Bearer Token obtained from https://api.8x8.com
  • 8x8APIBasic — Bearer Token obtained from https://api.8x8.com

Paths & Operations 10

Across 4 paths, the API surfaces 10 operations — 2 DELETE, 4 GET, 2 POST, 2 PUT. Each is listed below with its method, path, parameters, and response codes.

Channels 10

Enables ChatAPI channel registration and association with a webhook containing channel.

GET
/vcc/{region}/chat/v2/tenant/{tenant-id}/channels
Retrieves all customer Chat API channels.
getchatapichannels 6 params → 200401403404500default
POST
/vcc/{region}/chat/v2/tenant/{tenant-id}/channels
Creates a channel.
createchatapichannel 2 params body → 200400401403500default
GET
/vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
Get ChatAPI channel by Id.
getchatapichannel 3 params → 200401403404500default
PUT
/vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
Update ChatAPI channel by Id.
updatechatapichannel 4 params body → 200400401403500default
DELETE
/vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id}
Delete ChatAPI channel by Id.
deletechatapichannelbyid 3 params → 204401403404500default
GET
/chat-gateway/v1/channels
Retrieves all customer Chat API channels.
getchatapichannels-1 5 params → 200400401403404500default
POST
/chat-gateway/v1/channels
Creates a channel.
createchatapichannel-1 1 param body → 200400401403500default
GET
/chat-gateway/v1/channels/{channelId}
Get ChatAPI channel by Id.
getchatapichannel-1 2 params → 200401403404500default
PUT
/chat-gateway/v1/channels/{channelId}
Update ChatAPI channel by Id.
updatechatapichannel-1 2 params body → 200400401403404500default
DELETE
/chat-gateway/v1/channels/{channelId}
Delete ChatAPI channel by Id.
deletechatapichannelbyid-1 2 params → 204401403404500default

Schemas 22

The contract defines 22 schemas that model the data the API accepts and returns. The most detailed are InternalServerProblem (3 properties), GenericExceptionPayload (2 properties), ConstraintViolationProblem (2 properties), GenericExceptionPayload_2 (2 properties). Each schema is shown below with its type and property counts.

PageResult
object
1 property
ChannelRoutingOptions
object
1 property 1 required
ChannelV2PutRequest_2
ChannelV2CreateRequest_2
GenericExceptionPayload
object
2 properties
ForbiddenViolationProblem
object
2 properties
InternalServerProblem
object
3 properties
PageResult_2
object
1 property
ConstraintViolationProblem
object
2 properties
GenericExceptionPayload_2
object
2 properties
ChannelV2Result
ResourceNotFoundProblem
object
2 properties
ChannelsV2ListResult_2
ValidationExceptionPayload
ChannelV2Result_2
UnauthorizedProblem
object
1 property
ChannelsV2ListResult
ChannelTypeField
object
1 property
Links
object
1 property
ChannelV2PutRequest
ChannelV2CreateRequest
WebHookIdentifierField
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

8x8-channels-api-openapi.yml Raw ↑

Other APIs 8x8 publishes across the network.

8x8 Event Streaming API
Jitsi as a Service (JaaS)
8x8 CPaaS Voice Webhooks
8x8 Addresses API
8x8 Agent Activity API
8x8 Agent status API
8x8 Agents API
8x8 Analytics API
8x8 Attachments API
8x8 Audit API
8x8 Authentication API
8x8 Batch API
Where this information came from

This is an independent, third-party profile of 8x8 Channels API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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